Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 17941 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 17,941 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! They came fast and work great. The noise cancelling is a highlight. I’d say they work better than my AirPod pros did.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was Christmas grift for my daughter. She loves them. Never takes them off. The sound quality is very good and noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Very convenient.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones if you have an iPhone. You don’t have to worry about connecting them. Take them out and automatically detected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pickup was smooth and audio, battery life is great. A little heavy but great overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop thinking about it and buy it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product for my wife upgrading from some older style headphones.. and I must say we were VERY impressed. First the overall comfort - it is light weight and comfortable to wear for hours on end. Great battery life and overall the color just pops which makes this a very modern attractive product. Lastly the music output/quality is amazing compared to other brand on the market. The price is a bit much but well worth the purchase especially while on sale. 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Color doesn't matter...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Great Sound, Comfortable to wear and noise cancelling is amazing!! (Could care less about color)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Seamless and Amazing

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection to the apple system is seamless. From the second I slide them on my head they immediately connect to my iPhone or iPad. They have an amazing noise canceling system. Honestly, amazing all around.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, they are really comfortable and sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect comfort

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such amazing headphones and the color is absolutely beautiful. I primarily use it for my entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and functional! My daughter has had for over a year and has no complaints at all!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air Max

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these for over a year now and theyre still as good as when i forst got them. The canceling on them is great they sound great i really love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have twin girls and had to purchase 2 pairs. I was hesitant spending $550 per headset but can tell you it was worth it. The sound is crisp and the noise cancellation is excellent. My girls love them and use them everyday … even for homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Opinion

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max deliver premium sound quality, industry-leading noise cancellation, and seamless integration with Apple’s ecosystem, making them a standout choice for audiophiles and Apple enthusiasts. With a sleek design, durable build, and comfortable fit, they provide an immersive listening experience enhanced by features like Spatial Audio and Transparency mode. While their high price and slightly heavy weight might deter some, the overall performance and Apple-centric features justify the investment for those seeking top-tier wireless headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unapologetically Apple

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic headphones. I read and watched a lot of videos about these, before finally deciding to get them. People complain about stuff like the design of the case, lack of power down button, weight, battery life, price, etc. Personally, I think people who complain about these just want to complain. These are beautifully designed headsets with superb audio quality. Battery life is beyond good. I haven’t even noticed any battery drainage due to absence of power down button. Connectivity and integration with other Apple products it’s pure magic and seamless. In summary, these are unapologetically Apple! They have the design, quality, and sure the price tag! Combine these with Best Buy’s great deal during the holidays (initially $479 and then down to $449 thanks to Best Buy’s price adjustment) and these were a no brainer for me. If you can get them on sale for $449, then it’s a fantastic purchase. Even at $479, they’re still a great buy consider they’re $549 almost ever where else!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the aesthetic and great sound , very reasonable price !

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones & great sound!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headphones and delivery service was fantastic it arrived on time!Also purchased my MacBook from here love it ! No damage to any electronic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thoughts after six months or so daily use

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase these in the silver/white colorway. Unless you religiously clean them (which is a hassle) they will grow dingy with time. I've never had a problem throwing the ear cups in the wash, and carefully scrubbing the headband with detergent and water, but they will not stay proper white forever and you'll wish you bought Space Grey. If you're worried about the charging case thing, don't. I bought these and immediately threw it away. Reviews when I first bought the Max made it sound like this was some integral part of the headphones - it's not. I've never put them in that case once. I have had no issues with battery life just letting them be outside of the case. They don't take long to charge, and in the rare event they should get to critically low battery just set them to charge somewhere for an hour and they'll be back to nearly full power. The sound is great - incredibly clear, and enjoyable. Because they're wireless there's a cap on how good the audio quality you'll get from these is, but as far as wireless, convenient set-ups go it's really great. Apple made a big fuss about how easy they are to switch between Apple products but it's not quite as simple as you'd expect. They work great with the iPhone - pair them to the phone and they'll usually switch right over but: Your Macbook/iMac products will detect when the Airpods Max are close by, and tell you "nearby" but will require you to click to switch them over. This doesn't always happen on the first try and can require some finagling to get them to actually connect which can be a minor inconvenience that gets more frustrating over time. Additionally they tend to want to switch back to the iPhone, so if you're listening to audio from your Apple computer but accidentally trigger some sound on your iPhone you will lose connection and have to reconnect. I recognize these are distinctly first world, not-enough-to-complain about problems. The noise cancelling is actually shocking at first. Blocks out almost all the noise you could hope for and maybe a little more. Works great as a headset for phone calls and Zoom meetings but the aesthetic takes some getting used to - it's like having two aluminum bars of soap on either side of your head. Microphone quality is fine - pretty clear but you wouldn't record a podcast on it. That said, there is also a passthrough mode that uses microphones to essentially pipe in the outside audio as a means to let you hear what's going on around you, and participate, while keeping the headphones on. This is sort of handy, but most people will not engage with you because you have headphones on, and because these things are big it sends a pretty clear social message that you cannot hear, so the in real life usefulness of the passthrough for conversation is suspect at best. Sure, you can explain that "oh yes, I can hear you there's actually a setting..." but at that point just take the things off. The "head detection" is nifty. The inside of the cups have little detectors that can tell when your ear is inside and will turn the headphones on/off and pause your media as a result. This is tricky if you're trying to use them with only one ear to remain present in a room you're in as it will occasionally cut off audio because it thinks you're not listening. Prior to these I was using the Bose QC35ii headphones. These were an improvement on audio, and build quality. These are very expensive headphones. They feel expensive, but are they *really* worth $600 after tax? No, not really. Overall the audio/build quality doesn't justify the $300 price jump from similar models. If you like Apple, you'll like these, but next time I'll probably opt for a pair of headphones focused exclusively on audio quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very strong head set

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPod Max over the ear headphones, are a solid, well sounding, comfortable option for anyone who enjoys listening to high quality audio. From the moment you pull the headphones out of the box, you can already gain a sense of the solid materials used for construction. The headphones feel durable, yet still light. The offerings of quality only expand once you turn them on. Out of the box, onto your head, you are given an easy set up. Immediately recognizing your iPhone (if you have one) and asks to connect via Bluetooth. The set up is so easy, a grandparent could figure it out with ease. Upon starting my first audio file, I notice the sound quality. The highs are crisp, and the lows are solid. I do wish the low end was a bit more, but I’ve experienced other headphones where the bass drowns out the kids and highs, so it does have a healthy balance. Last thing I’ll mention, the noise cancellation is top tier. I’ve yet to hear another headset with such strong noise cancellation. Overall I recommend these if you are willing to spend the money. They look great, sound better, and you feel better than those around you whilst wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    iPod max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling feature is great! Especially when flying.

    I would recommend this to a friend