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Customer reviews

Rating 4.7 out of 5 stars with 17942 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 17,941 reviews
  • Rated 5 out of 5 stars

    Best Comfort headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones for everyday use, I use it in the gym, sleeping and watching movies. I definitely agree that the noise cancellation is amazing! I recommend using these headphones if you ever need quiet time while you work, write and even do skincare! They stay charged for hours depending on what you do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Purchase Experience for AirPods Max on B

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently decided to treat myself to a pair of AirPods Max, and I couldn't be happier with my purchase experience on the Best Buy website. From start to finish, everything about this transaction was seamless and enjoyable. Firstly, I must commend Best Buy for their user-friendly website interface. Browsing through their selection of products, including the AirPods Max, was a breeze. The layout was intuitive, and finding what I needed was quick and easy. Once I selected the AirPods Max, the checkout process was smooth and efficient. Best Buy offers multiple payment options, which is always convenient. I appreciated the secure payment gateway, which provided peace of mind during the transaction. The shipping and delivery of my AirPods Max were impressively fast. Despite my initial expectations for a longer wait time, the package arrived at my doorstep well before the estimated delivery date. Best Buy's commitment to timely shipping deserves applause. As for the product itself, the AirPods Max have exceeded my expectations. The sound quality is outstanding, delivering crisp highs and deep, rich bass. The active noise cancellation feature is a game-changer, allowing me to immerse myself fully in my music or podcasts without any distractions. The build quality of the AirPods Max is exceptional. They feel sturdy yet comfortable to wear for extended periods. The design is sleek and modern, and the various color options allowed me to choose a pair that suits my style perfectly. Overall, I am thoroughly impressed with my experience purchasing AirPods Max from the Best Buy website. From the ease of navigation to the speedy delivery and exceptional product quality, every aspect of this transaction has been top-notch. I would highly recommend Best Buy to anyone looking for a hassle-free shopping experience and premium products like the AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great audio, comfortable fit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about the airpods pro max! they are comfortable fit and the audio sounds great! the noise cancellation is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Airmax

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the way the sound flow to my ears the spacial around was stunning but weight is little more than others

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple strikes again! The noise canceling alone sold me but the lightweight design allows me to run errands and clean up around the house with ease! The color is gorgeous and I can get one day out of a full charged battery

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Worth the price?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unfortunately wish I liked these more, but after two days of wear, I decided to return them and exchange them for Sonys XM5s. They were just way too heavy for my taste and I found myself getting headaches after an hour of use. I also did not love the earpieces I found the material to be a bit itchy at times. There is no denying they are built impeccably, but for this price point comfortability is essential to me for long wear. The Sonys-XM5s just offered more customizable features for a more reasonable price. To me the sound quality was the same, and noise cancellation was the same, just a no-brainer to me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Noise cancellation is amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love. These are comfortable and exactly what I was looking for. The fact that you can turn off the noise cancelling if needed is a big plus for me!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the price tag is high, these headphones are really worth it. Battery life is good, sound quality is by far the best I’ve ever had and the noise cancellation is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Apple AirPod Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones. Quality sound and noise cancellation. Compared to the Sony Xm5 they’re a bit pricey where they don’t have as good sound quality but pairs with iPhone usage very well I’d give it a 4/5 only due to cost. If it was around 350 mark compared to 550 it would have received 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome headphones. Really comfortable. Noise cancellation is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    10/10 Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! Their battery last forever and are super convenient. I really like the noise cancellation option.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple air maxes

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancellation and comfort. Also delivered in 2 days which was nice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good with some malfunctions though

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods are good, nice crisp sound quality. You do have to be careful in taking them out in certain weather because precipitation does happen inside headphones and it makes it hard for them to connect. They are light and comfortable on your head.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just do it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first… I didn’t understand the hype but these headphones are AMAZING! I have never been more focused at work or the gym and the audio pass through is amazing! On top of all that they are easy to clean the battery lasts forever I don’t know how much more I can say other then…. Just trust me BUY THEM.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Audio Outstanding & Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome audio quality and very comfortable fit! Spatial audio is truly awesome and true noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Portability, Weight

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite heavy. Not great for any activity other than sitting still on the phone or using computer. Noise control is very good and sound !

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, comfortable and stylish, good price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product would most definitely recommend, great noise cancellation and great sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Max are great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as I expected. Noise cancelation is fabulous and these are much more comfortable for long-wear than my air pod pros.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones Apple!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! They are comfortable, amazing sound and good noise cancellation.

    I would recommend this to a friend