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Customer reviews

Rating 4.7 out of 5 stars with 17942 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 17,941 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, and the noise cancelation is great for air travel

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for our daughter she LOVES them she is a runner and no longer worries about ear buds falling out as she runs the quality is top notch and the noise cancellation is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and sound is amazing. I only use headphones when I’m traveling. These cancel everything around you outside. Cant even hear the jet engines during flight. Well done Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    better than the xm5's

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased some of the new Sony xm5's. they were good, but you had to use an app for any of the available features. with the airpods max, they were seamlessly integrated into the phone's operating system. easy to use the noise cancellation and transparency modes. only downside is that you have to put them in the case to turn them off. but honestly I really like the case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Cancellation is fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is pretty great! I love the noise cancelling ability. Quiets everything externally down to where you can almost not hear the external noise. The sound of the audio is great too but I’m no expert on sound regarding lows, mods, and highs. I like the phone ability too but if I have an extended call, tends to drop the call. I will update my review if this is something else than a dropped call. Shorter calls didn’t seem to be a problem. I do wear these while sleeping if outside noise is distracting. This is where the noise cancellation is at its best. Not sure if this phenomenon can be avoided but the earphones cushions tend to feel warm. This is from natural body heat and no ram air while sleeping. So perhaps this will be better during colder or winter times. This is my own thing though. The only thing I am knocking it down a star is for the dropped calls. I use these about everyday. I will use these while I travel because I feel pretty confident that the noise cancellation will do it’s job. Note that I do where these for primarily the cancellation. I have a out of round tire on my car and when I am using these while driving, I don’t hear that awful whirling sound. I’m not sure if I should recommend wearing these while driving.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earphones!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love them and wear them daily. She work out a lot and love wearing them to do so or the just walk around campus and block people out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPod Max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Great battery life and pair well with my phone. They’re also great when wearing them for workouts and for studying due to the noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Air Pod Max are amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Might be the best headphones I’ve ever owned. Noise cancellation is top notch. They are a bit heavier than others I’ve owned, but it feels like quality rather than just pointless heft

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPod max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works amazingly. I had Beats Pro before which also gave noise cancellation but it was nothing compared to these. Very comfy, cute, and work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Headphones Deliver Unparalleled experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of experiencing the remarkable audio prowess of Apple headphones, and I must say, they have left an indelible impression on me. From the moment I slipped them on, I was transported into a world of sonic bliss that I never thought possible. First and foremost, the sound quality of these headphones is simply outstanding. Every note, every beat, and every lyric is reproduced with astonishing clarity and precision. The audio is well-balanced, allowing for a truly immersive experience across a wide range of genres. Whether I was listening to classical symphonies or thumping bass-heavy tracks, the headphones effortlessly handled every nuance, delivering a rich and vibrant soundstage that left me in awe. The attention to detail in the design of these headphones is equally impressive. The sleek and minimalist aesthetic is quintessentially Apple, exuding elegance and sophistication. The lightweight construction ensures a comfortable fit, even during extended listening sessions. The adjustable headband and cushioned ear cups provide a snug yet gentle embrace, allowing for hours of uninterrupted enjoyment. One standout feature that truly sets these headphones apart is the active noise cancellation technology. With a simple toggle, the outside world melts away, leaving only the purest audio experience. Whether I was on a bustling city street or a crowded home , the headphones effectively blocked out unwanted noise, allowing me to fully immerse myself in the music. It was like having my own private concert wherever I went. The integration with Apple devices is seamless, as expected. Pairing the headphones with my iPhone was effortless, and the controls on the ear cups allowed me to easily adjust the volume, skip tracks, and answer calls without reaching for my phone. The battery life is impressive, providing hours of uninterrupted listening pleasure, and the quick charging feature ensures that I am never without my beloved headphones for long. In conclusion, Apple headphones have surpassed my expectations in every way imaginable. The exceptional sound quality, sleek design, and intuitive functionality make them a true standout in the market. Whether you are a music aficionado, a frequent traveler, or simply someone who appreciates the finer things in life, these headphones are an investment worth making. Prepare to be captivated by an audio experience that will leave you breathless.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Love them!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Apple Pro Max in Pink. These are highly expensive but if you can pop for them they are worth it. The color is really pretty and they fit nice. I have to say the sound and connectivity on these are awesome! Definitely expensive but worth it if you can afford it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It’s good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great, love the color, battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and connectivity of this apple headphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. It's excellent from blocking outside sounds. Comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable Sound and Comfort Comes at a Premium Pr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max truly represent the pinnacle of wireless headphone technology, providing a remarkable combination of exceptional sound quality, luxurious design, and superior comfort. As an avid audio enthusiast, I recently had the pleasure of trying out these over-ear headphones, and they left a lasting impression. Sound Quality: The AirPods Max deliver a rich and immersive audio experience, boasting a wide soundstage and precise instrument separation. The custom-designed dynamic drivers and Apple's H1 chip work in tandem to produce deep, punchy bass, well-balanced midrange, and crystal-clear highs. From the booming beats of a bass-heavy track to the delicate nuances of classical music, the AirPods Max consistently deliver an impressive performance across various genres. Active Noise Cancellation (ANC) and Transparency Mode: The ANC on the AirPods Max is remarkable, effectively silencing external noise and allowing listeners to fully immerse themselves in their music. It performs admirably in bustling environments, making it perfect for use during commutes or travel. On the other hand, the Transparency Mode is a thoughtful addition, allowing users to stay aware of their surroundings without taking off the headphones. Design and Build Quality: Apple's attention to detail shines through in the AirPods Max's design. The headphones boast a sleek, minimalist aesthetic with an aluminum frame and a premium knit-mesh canopy headband. The memory foam ear cushions offer an exceptional level of comfort even during prolonged listening sessions. However, some users may find the headphones slightly on the heavier side, especially compared to other over-ear headphones on the market. Controls and Connectivity: The AirPods Max's intuitive touch controls on the earcups allow for effortless playback, volume adjustment, and call management. Additionally, seamless integration with Apple devices, thanks to the H1 chip, ensures a smooth pairing process and quick device switching. On the downside, non-Apple users may miss out on some of the advanced features exclusive to the Apple ecosystem. Battery Life: While the AirPods Max offer decent battery life for a pair of ANC-enabled headphones, it falls short compared to some competitors in this price range. With approximately 20 hours of playback on a single charge, users may find themselves needing to recharge more frequently, particularly during extended trips. Price: The most significant drawback of the AirPods Max is undoubtedly its premium price tag. Compared to other high-end headphones available, the AirPods Max come at a considerable cost, making them an investment that may not be suitable for all audiophiles. Conclusion: In conclusion, the Apple AirPods Max undoubtedly represents an impressive leap in headphone technology, delivering impeccable sound quality, top-tier comfort, and a luxurious design. If you're an Apple enthusiast willing to invest in an audio experience that complements your ecosystem, the AirPods Max are worth considering. However, for those seeking comparable performance at a more budget-friendly price, other options in the market might be a better fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPod Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. Super comfy and the best sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit. I would definitely buy them again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very pricey but nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint I have about these is the high price and that they sometimes slip off when doing cardio but not everyone uses these for the gym. If you use these for the gym, buy silicon covers for the ear parts to keep your headphones nice and clean. Perfect for weight lifting with minimal cardio like walking/running. Other than that these are beautiful headphones. The sound quality is amazing and the noise cancellation is phenomenal. You really can’t hear a thing. Also love the noise transparency so you can still hear what’s going on around you if you wanted to. Pairs beautifully with apple iPhones but of course will work the same with other phones I’m sure. It’s cool that the ear pieces are removable for cleaning. Definitely a good pair if you’re looking to spend more than $300 on a pair of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best all around headphones I’ve ever used! Sound quality is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Listening with These headphones is Pure Joy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love these headphones. The sound quality is great,especially when watching a movie. I do wish the light would flash on these headphones until charged. The only way I would return these headphones is if they came out with a next generation before my return time is done or if they stopped working as I have the total tech. I also love the color.

    I would recommend this to a friend