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Customer Ratings & Reviews

Your price for this item is $165.99
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The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 17861 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 17,861 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a few months. Absolutely love them. Sound quality and clarity are the best I’ve used. Case leaves a lot to be desired but you can get past it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Immersive Sound and Elegant Design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the opportunity to experience the AirPods Max in Space Gray, and I must say, they have truly exceeded my expectations. The sound quality is unparalleled, providing a rich and immersive audio experience that enhances every song, podcast, or movie. The noise cancellation feature is remarkable, creating a cocoon of silence that allows me to fully immerse myself in my music or focus on my work without any distractions. The build quality is superb, and the Space Gray color adds a touch of sophistication to the overall design. The comfort level is another standout feature. The ear cups are plush and provide a snug fit without causing discomfort during extended use. The battery life is impressive, ensuring that the AirPods Max can keep up with me throughout the day. While the price point may be on the higher side, the combination of premium build, top-notch sound quality, and advanced features make the AirPods Max a worthwhile investment for anyone who values an exceptional audio experience. In conclusion, if you're looking for a pair of high-end, wireless headphones that deliver on both style and substance, the AirPods Max in Space Gray are a fantastic choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound, cool connectivity, case is fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good design, comfortable, excellent noise isolation and cancellation. Mic works better than my Bose QC 35ii and Surface 2. Spatial audio is awesome, and I love the auto-connect to my Apple devices. I do not feel the weight of the cans on my head or ears; in fact, because of the weight distribution, they feel better than my Bose and Surface 2 headsets. For audio quality, they are more even across ranges than the Bose. The Bose are much heavier on bass, with Apple being more balanced. If you LOVE bass, then Apple may disappoint a little. Otherwise, the Apple headsets are very comparable in sound quality and clarity. The Surface headphones, while pretty good, don't really compare and, for me, are better used for general computer audio. The smart case has been widely panned, but I'm okay with it (except that the silver headset comes with a white case, which means it's gonna get dirty!). I can see throwing it into a suitcase, wince it doesn't add the bulk of the typical case. Overall, a nice set of headphones. Sound is on-par with my Bose QC 35ii, but more balanced.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones Hella Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, very comfy and audio is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AirPods max. The sound is unbeatable. Could use a little work in term of ergonomics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylist

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were Gift for my kids. They loved them! Looks great and sounds awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ist been like 2 year since a bougth it and 0 prblems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AirPods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say these are amazing the noise canceling is astounding. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my teenage daughter who loves to listen to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound, excellent quality you would expect from Apple!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great service! (around the holidays too!)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for! Great quality, great service. You guys were a life saver, especially around the busy holiday season. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my daily been using it for the gym and for traveling noise cancellation is amazing and sound qualities is amazing. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase. I wasn’t sure I was going to like it, but I throughly love my headset. It paired easily to my iPhone and iPhone. Love the simplicity!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    A different breed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! Never had headphones with such good sound quality and battery life. Incomparable to anything else

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, noise cancellation is the best, and very conferable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are good. They sound better than the 1000MX4 by Sony. I use them with a cord for my PS5 and I can tell where the fottsteps are coming from in COD. My ears dont swear as much conpared to the Sony’s. I like that I dont have to switch them on and off, reduces the fricition of me wesring them and I would say that I wear then more becuase of that feature. I also splurged on AppleCare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for those in need of noise management

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for good quality noise cancelling headphones to help me manage my hypersensitivities to sound. These have really good specs that help: noise cancelling function, transparency mode (that modulates sudden loud noises and mutes them down for you, even if you had noise cancelling turned off), a really good microphone for calls etc, and an incredibly durable frame with replaceable parts. The biggest downside I have found is that condensation builds inside of the headset very quickly. The headphones are not water resistant in any way, so this is troublesome if you have to wear for any length of time. If you remove the ear pad, the condensation looks like shiny black things around the components. The first time I saw it, I thought it may be some kind of adhesive. The common "fixes" found online are to avoid temperature disparities to prevent the metal casing from being a different temperature than the environment, don't use in humid places, and to let them dry out often. This basically means no one in any location can use them. Anywhere. Or wear them for anything more than 15-20 minutes at a go. I live in Alaska. Even used only inside, there are huge temperature differences that create condensation. The environment here is very dry, so that isn't a factor. Also, if you have a warm noggin, it'll condense. This is the biggest problem these headphones seem to have and I sincerely hope Apple makes them at least water resistant in the future because the build itself otherwise is a solid 10/10. The sound is also reaaaaally good for even those who are a bit more into how music sounds, let alone the average person's music needs. ALSO: these were purchased open-box from Best Buy. The condition was exactly as marked on the box. But they did have someone else paired to them (In their iCloud) and it wasn't removed prior to my purchasing them. I had to look up how to remove them from someone's account before I could pair them to my own setup. I'd recommend Best Buy look at that for other open-box resold items but beyond that, the experience and cost was great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these to work out and I loved them excellent quality of sound and comfort

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than Airpods Pro... unless you have Gen 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon getting these headphones, I ripped them out of the box (metaphorically), excited about the amazing quality and feel and everything about it! Then I realized a few things... - It sounds good... but if you already own the AirPods Pro then this isn't for you - Transparency sounds canned. Where in either of the AirPods Pro generations, it feels like you're hearing with your ears, the AirPods Max feel like you're listening from microphones (you are in both cases, the audio is just more real and accurate with the in ears) - The audio doesn't sound any better. Having bought this after using my AirPods Pro Gen 2 for the past few months, I was really honestly disappointed to find out that the audio didn't sound better than them, and in some instances it sounded a bit (a teensy bit but still) worse. - It does weigh a lot so keep that in mind All in all, this is a good product, just not the best. Obviously this is all in my opinion and your experience might be better, but I hope this helps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Apple product for music lovers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an enthusiast of high-quality audio experiences, I recently had the opportunity to immerse myself in the world of Apple's AirPods Max. These headphones are a testament to Apple's commitment to superior sound quality, design excellence, and user-friendly features. Firstly, the sound quality is nothing short of remarkable. The AirPods Max deliver a rich, balanced audio experience, with deep bass, clear mids, and crisp highs. The Active Noise Cancellation feature is a game-changer, effectively blocking external noise, allowing me to fully engage with my music or podcasts. The Transparency mode is equally impressive, seamlessly blending ambient sounds, which is particularly useful in outdoor or public settings. The design and build quality of the AirPods Max are exemplary. The headphones boast a sleek, modern look with a robust build that speaks to their premium nature. The use of high-quality materials like aluminum and stainless steel, combined with the soft, breathable mesh of the headband, ensures both durability and comfort. Even during extended use, I found them to be exceptionally comfortable, thanks to the memory foam ear cushions.

    I would recommend this to a friend