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Customer reviews

Rating 4.7 out of 5 stars with 17942 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 17,941 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    4.8/5 ALL DAY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was shocked at the quality of the ability to drown out all outside noise while music is playing. Even without music playing, it does a really good job with the noise cancelling, my wife actually has sensory issues and she had to fly by herself this past weekend and was DREADING it but she said she wore these the entire weekend and had ZERO issues what so ever. Now let’s talk about the quality, these headphones do have really good sound quality and really brings out the all the instruments in songs. Sometimes I do wish they would go just a little louder but I know that apple just did that so they wouldn’t damage your ears. These headphones do actually show if the music volume is harmful or not to your ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best in the market

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome !!! Very comfortable, sounds clear and loud perfect gift!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Portability

    Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great if your electronics are all Apple based. If you just want something noise cancelling, the airpods pro is cheaper. It's also kind of bulky and not foldable, so not easy to carry around, but they are comfortable. I'm not a sound expert so I can't say anything about quality, but if you were a audiophile anyway, you wouldn't be using headphone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Will not disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Looks very good. It is heavy. The best part is the mic and voice quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. As an Apple person, these work so will with my devices and sound incredible. The ANC is incredible and fell great on my head

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Wonderful headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through 3 other models of headphones within a month due to bad quality but was so happy when I got the Apple Airpod Maxs as they have great audio and good connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling, long battery life, and are very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    VERY Comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headpones to wear for my job which requires lots of team meetings, meaning I wear them 6-10 hours of the day almsot every day. No fatigue at all. Great sound quality and amazingly comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Battery life is long. Noise canceling is awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very high quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they swivel and tilt the way your ears naturally face. They are super comfortable, and the noise cancellation is amazing. They’re definitely pricey, but you get what you pay for!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best decision i have made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. The sound quality is impeccable and the noise cancellation there nothing else like it. Transparency mode is amazing when your on a plane and listening to the announcements.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation, ad fits very comfortably in the ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, the best headphones I've bought in all time, I recommend it 1000%, they are very comfortable and of the highest quality, thanks Best Buy for making it much easier for me to get to it.❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product good for everything walking movies kitchen while you cooking ..calling sounds clear i love it

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Non apple enthusiasts won't see the value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of these things is incredible. They feel great and well built. I use a Macbook, iPad and iPhone and depending on the audio source these will jump from device to device. The only thing I dislike is the case.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones on the market! I had purchased another set of headphones that week but they didnt have the sound and comfort I was looking for. So worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPod Max

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pricey but they have a great sound. They are soft on my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Buy if you can

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contemplated buying these for awhile. The price is very steep and I still don’t think that they are worth the price. However, they are great. Very comfortable, sounds quality is great and the noise cancellation is the best I’ve experienced.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best Headphone hands down.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my new favorite Headphones. The first headphone that I fall in love with and used for years was the Bose AE2 which I still have today. I loved them so much when the right side of the headphones stop working I went and brought another pair. With the AirPods Max, I feel the music, the only thing that I don't like is that it doesn't connect to my devices like my AirPods Pro does. I always have to Manuel connect to the iPhone or iPad and my MacBook Pro for a pair of headphone that cost $ 549.00 that shouldn't be a problem. That the only problem that I have with them. Plus I don't like the price, so I look around for them cheaper and have best buys price match them. I got the Airpod Max for $ 409.99 compare to $ 549 from Best buys. Now I'll be honest, when I try them in the apple store, I didn't think that they were loud enough for me and when I first brought them from Best buys I still didnt think that they were loud enough. maybe my ears were playing tricks on me. but they sound perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Provide Excelent Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Gift for my mother. She enjoyed the noise flight on the flight, the ability to switch between her apple products with ease, long lasting battery and amazing sound range to enjoy her movies and music.

    I would recommend this to a friend