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Customer reviews

Rating 4.7 out of 5 stars with 17944 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 17,941 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Best headphones on the market

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality such great bass loud and clear connects real easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them but not the price. SHOULD BE WATERPROOF!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my AirPods Max, but for these to be $600 it would be nice if they were water resistant. Any kind of liquid would ruin them and without Apple care it would be over $330 to fix. I suggest you get apple care. You’ll love these if you’re an Apple lover, but if you’re just on the market for headphones you can find a pair over $500 cheaper. If these were $250-$300 I would give them 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Airpod Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality headphone. Easy to use and connects to all my gadgets easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Better than I except it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. You will not be disappointed, I also don’t know why are people complaining about the weight. I have worn them for over an hour and they do not hurt my ears or feel heavy after a while. We all know the sound quality is the best I’ve ever heard. I come from a normal beats headphones and also Bose Headphones and I feel Apple’s nailed in comparison.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If airpods aren’t for you…. This should be your replacement! These headphones cancel out excess noise so you can truly be in the moment all while listening to your favorite song! Comfort, high quality, and phenomenal sound! Package deal!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these headphones as they had everything I look for in a good pair of headphones. Such as, awesome sound quality for both movies and music, noise cancellation, quick pairing and disconnecting, awesome design, and works seamlessly with my iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice but expensive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re excellent headphones, noise cancelling is some of the best I’ve used and the transparency mode is great as well, they feel very high quality and sound good but I bought some Sony headphones for under half the price and I use them so much more because of the comfort level and for the price i don’t think they are realistically worth it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is top of the line. I have tried multiple sony headphomes but the Airpods max blows them out of the water. The transparentcy mode is also a highlight for me, it soumds very realistic.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect Xmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect pair of headphones. Noise cancellation at its best. Very comfortable on your ears too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good with some exceptions

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a premium audio experience (not audiophile, premium) for the users who have a lot of Apple products or are used to how the Apple ecosystem works. The sound quality is good enough that it will impress most people, and the seemless connection between Apple products makes it a better option than most other headphones in this price range. Also the proprietary spacial audio technology that Apple uses, combined with the effective active noise cancellation (ANC) makes watching movies in a noisy environment a special experience. The head tracking truly makes it sound like you are watching a movie in front of a Dolby Atmos entertainment system in a theater. As for the drawbacks, the usual stuff that everyone talks about. The case is not great. I am not alone in wanting a way to fully switch off the headset. But is okay to live with until the second generation comes out to address this issue. Also along those lines, I would like a way to see the battery percentage without putting them on and checking my device. Those two things arent a huge deal if you are going to leave them plugged into a lightning connector most of the time they aren't being used, but for someone who travels a lot and is dependent on battery availability, I could imagine it would get quite annoying. If you aren't switching between Apple devices all the time, or want to save money, then you would probably be better off with the competition from Sony or Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is incredible, the sound profile is very balanced and high end. They're on the heavy side, but I've gotten used to it. These have been the perfect home office headphones for work, music, and Zoom meetings. Although they're incredible, they have the Apple mark up on them and probably aren't worth the MSRP.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Portability

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and noise reduction. A little bulky but love them:

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing and almost magical

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Airpod max are the perfect audio companion. The feel and finish is amazing. My only gripe about these is that they feel a little heavy but ive gotten used to them. It is a magical audio experience

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great sound quality and noice cancellation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise cancellation. The product itself feels high quality. They are a bit heavy wearing them for long use which is the only down fall of these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple Airphones Black

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product. Sound cancellation is great and fits very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pricey but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried all the top noise cancelling headphones and found the Airpods Max to be the most comfortable. I like the fabric lining rather than the faux leather on other brands. Music is excellent and the noise cancelling outstanding (and convenient with my iphone). I bought them primarily for the noise cancelling for air travel and they have been great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Apple product by far !! Perfect sound and charge last forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ANC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Active Noise Cancellation (ANC) is top-notch, rivaling industry leaders like Bose and Sony. It effectively blocks out ambient noise, whether it’s the hum of an airplane or the chatter in a café. Transparency Mode is equally impressive, allowing external sounds to filter in naturally for situational awareness. Spatial Audio, with dynamic head tracking, creates a theater-like experience, particularly when watching content compatible with Dolby Atmos.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    airpods max is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    headphones is very well built and well made. the sound quality is the best i've heard. it is some what heavy but man it feels comfortable on your head.the case is not bad to what the reviews say about it - overall i like the headphones - yes it is pricey - l got it on black friday. totally worth t

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Sounding headphones for a Clean Crisp Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spaciousness is amazing. If you want a headphone that sounds very natural and very crisp, then you will want these. The clarity is amazing , The bass is so clean and smooth. Very comfortable to wear for hours.

    I would recommend this to a friend