Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 17944 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 17,941 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the AirPods Max and the sound they provide. The only downside is that they still use the Lightning connector, but the battery last quite a while and it’s not a huge deal. 

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best for workouts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones so much they fit my face super well and I haven’t bought any other ones since

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Love my apple headphones!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these!!!! The noise canceling on the headphones is amazing! Very sleek and I love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Air Pods Max

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Comfortable, but a little heavy. Very impressive!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear, long battery life. I’m very happy with these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple Max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Comfortable fit. Good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My comment on AirPod Max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max offer incredible sound quality, top-notch noise cancellation, and luxurious comfort. They’re a premium investment that truly delivers on performance.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 3 out of 5 stars

    Cute but not my go to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very cute, but do fall off easily. The noise canceling is great. People have issues hearing me properly when I answer calls with them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy use, great color love them! Better than anything out there! You can get lost in the music world’

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    AirPods stay cool on head

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the reason for picking this over other similar items are related to physical comfort. Notably heavier than some of the plastic headsets in similar price range but the fabric material feels soft and doesn’t seem to retain heat against my skin.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit around the ears, pretty comfortable. The sound is Apple is pretty good, I feel it could be a little louder. All around happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound fits really good love the color and love the way it blocks out background noise

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gotta have’em!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones for Apple product lovers. The sound is very clear, with a great noise cancelling feature. They are comfortable. You can easily switch audio support between Apple products (iPad, Mac, phone, etc).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing.. Just do it.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. I wanted a pair with good noise cancellation, and they definitely deliver. I've always used AirPods Pro, but rediscovered my love for music using these. Now that I have them, I wonder why I waited so long. Totally worth it, especially if you catch a good sale price. Also like having the opportunity to have AppleCare so I know I'll be able to fix or replace if there are issues.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    It’s an Apple product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never been as pleased using an over-the-ear headphone. Ease of integration with both my iphone and iPad was as simple as bringing both devices within proximity of one another. The sound quality of both music and ohone calls out if the box was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Best Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love .. been eying these headphones for quite some time and finally had the courage to get them . Not only are the slick looking but the sound is amazing . If you have the funds to spurge , get them you won’t regret it .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Sounds good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy cancellation works well. A little weird at the beginning when I heard my own voice on calls. The build is solid but heavy. Long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great noise canceling

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the comfort and noise cancellation these headphones offer. As well as how easily they connect to her iPhone and iPad with the Apple H1 chip or is it the W1 chip? I first fell in love with these headphones when I saw them on display at Best Buy and tried them on I was awe at how quiet everything got in the noisy store!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're comfortable and look great. The sound is great and the noise cancellation is great. I can where mine for hours and especially when Im studying without issue. I throw them on when my kids are around and a disappear in the sounds while I AirPlay from one of my various Apple products. Its a great way to tune in and tune out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth it!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They live up to the hype! My daughter got these for Christmas and was completely surprised at how great these actually are. True noise canceling, true surround sound, and for comfortably. She walks around in them non stop!

    I would recommend this to a friend