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Customer reviews

Rating 4.7 out of 5 stars with 17944 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 17,944 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Love love love

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for 7 months and I absolutely love them I use them a lot more than my AirPods Pro now. I go a week with out needing to charge them and that using them daily. My ick is the case! Having to put them back in the case for them to go on sleep mode. Besides that I love them I use them for traveling the noice cancellations work great. Also it disconnects sometimes which is extremely annoying

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy and Sound Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ABSOLUTELY love these! I was very hesitant on spending the money for a while, but it is so worth it! They are super comfy and sound amazing. The noise cancellation feature makes outside noises virtually disappear!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    No power off mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have great sound, anc, and are comfortable. The build quality is one of the best and are a lot better in terms of hair oils compared to headphones like the sony xm5's. The biggest flaw to these is the lack of a power button which can get very annoying but other than that these are a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods Max Space Gray

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now these are the best headphones I have ever had in my life. The sound quality is amazing. If you have the apple AirPod pros quality these are like x2 of them. The noise cancellation is unreal. Battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The sound you’ve been waiting for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the pinnacle of leisurely listening headphones. They are comfortable, light, and the sound is crystal clear. The transparency and noise canceling modes are so awesome. From the bass to the highs, I have not heard a better complete package. The spatial sound is what sold me on them. It is phenomenal. Don’t hesitate to buy these if you are all in on the Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    ❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt know i would love these as much as i do. They dont hurt my wars like air pods. They are comfortable and the noise canceling is on point! Perfect for working out with. Absolutely love them. Recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Good, more comfort and convenient options needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: The sound quality is 9.0 out of 10, Good controls Great noise cancellation. Spatial sound is very good. BT connection with Apple devices is great. Not so good: The ear pads texture feels a bit rough on skin. Headphones are heavier on the head, while they may be okay with 5’10”+ people. So they are Not great fit for vast majority of population below that size! Apple may want to make head bands with two different sizes just like Apple Watch. Apple should allow music to play from direct Lightning, USB-C and USB-A sources as well, along side Analog. BT mic quality in windy environments isn’t that good.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great pair of ANC headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only headphones that don't make my ears hot within 30 minutes of wearing it and the ANC is great. My favorite feature though is definitely the transparency mode which no other headphones can replicate. One con would be the weight but it isn't too bad when you aren't moving.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great but pricey headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pricey but great sounding pair of headphones. The noise canceling works really well on airplanes or where ever there is a lower droning noise. The ability to quickly switch back and forth from transparency mode is great when travel when you need to pause to hear someone talk or announcements. These do an even better job of removing background noise than Apple iPod Pros.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Apple ecosystem users will love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricy, yes. The audio quality is fantastic though. You can find similar quality in other brands here too, but if you’re buying these, you are buying them because you’re married to the brand. They automatically connect to every Apple device I own. Spatial audio is great when you choose “fixed.” I was on the fence for months, but I’m very satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max are an excellent choice for users seeking high-quality sound, effective noise cancellation, and seamless integration with Apple devices. While they come with a premium price tag and some limitations, their performance and features make them a compelling option for those within the Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sexy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, the sound quality is crazy. Only downfall is it gets dirty easily so I’m having a hard time cleaning it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 5 out of 5 stars

    Good overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones. Sound quality is not the best in the market, but the design and comfort compensate for it. The only one that’s actually over-the-ears headphone. It’s a good choice if you have iPhone and/or other apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is excellent. Allowing me to shut off my surroundings flawlessly. The headphones also allow me to do the opposite with its transparency mode. Which lets me hear everything around me crystal clear. Big price but it comes with amazing quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 5 out of 5 stars

    AirPods Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t expect it at all. These headphones are phenomenal. So simple to use. They are so beautiful too. Expensive. But the quality is a 100% The head band is really comfortable and the ear cups are cushion very well. Soft and snug at the same time. I like the noise canceling button. Smart. My favorite is the knob for volume and other functions too. Pause or play. Skip or go back. Interesting.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    4 out of 5 need better case and to be lighter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavy sound is amazing would recommend but I would say the Sony xm4 or xm5 are better cheaper and more comfortable headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Portability

    Rated 5 out of 5 stars

    LOVE it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely the best. blows the sony headphones away. Just wish it had a carrying case and was foldable. cant hear the subway, the people asking for money and performing on the train lol, traffic, NOTHING - just PEACE. Finally. 5 star commute

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best I’ve ever had

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I’ve ever used. They look great, sound great and are comfortable. They are simple and intuitive. My only issue is sometimes my headphones will connect to a number of my Apple devices when I don’t want it to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unmatched!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Their sound quality is unmatched. Stay secure to your head. I had mine stolen and bought an additional pair for my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Their sound quality is unmatched. Stay secure to your head. I had mine stolen and bought an additional pair for my wife.

    I would recommend this to a friend