Easter 24-Hour Flash SaleEnds today. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 17950 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 17,950 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good Quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas gift for my brother. Sound quality is good, but they are a bit heavy on the head, my Sony xm4s are lighter. They work great but they stopped charging after about a week, thankfully Best Buy was great to work with and they quickly and easily replaced them for a new pair. So far haven’t had any problems with the new pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth it!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They live up to the hype! My daughter got these for Christmas and was completely surprised at how great these actually are. True noise canceling, true surround sound, and for comfortably. She walks around in them non stop!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    they are a slay

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best noise canceling headphones on the market right now. comfortable and very easy to use and set up. could be in a busy room full of other people with other conversations/zoom calls going on, once i turn on noise canceling it feels like i am just alone with the music or on the other end of a call.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound fits really good love the color and love the way it blocks out background noise

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing: audio quality, noise cancellation, built.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. You might find some good alternatives; however, this is your go-to Headset if you have an iPhone. The noise cancellation is excellent, and they are super comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    BEST HEADPHONES EVER CREATED!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is the best! I think these are the best headphones ever created. You really can't hear the minimum of noise. The battery is very long-lasting as well. You won't regret buying these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing.. Just do it.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. I wanted a pair with good noise cancellation, and they definitely deliver. I've always used AirPods Pro, but rediscovered my love for music using these. Now that I have them, I wonder why I waited so long. Totally worth it, especially if you catch a good sale price. Also like having the opportunity to have AppleCare so I know I'll be able to fix or replace if there are issues.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Excellent Quality, Questionable Value

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max are the best set of headphones I have ever owned. The build quality is unmatched, the ANC is 100% the best you will ever experience. The sound quality is also fantastic, and these are a delight to wear. Sadly these are so expensive that you have to really question the value. At $549 most could find options for half the cost that check all of their boxes. In addition these are a bit heavy, and you cannot turn them off which is super annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple Airpods Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max are high-end over-ear headphones with exceptional sound quality, effective noise cancellation, and a stylish design. They provide a comfortable fit with impressive noise isolation, making them suitable for extended listening sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s a premium price for a premium product.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the minimal look, feels super premium, and honestly (in my opinion) nothing else could compare! The noice cancellation is great as well as the transparency mode.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Aesthetically Pleasing

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is impeccable, the design is beautiful, noise cancellation is amazing. It was so easy to purchase on the best buy app they offered to pick up that same day! overall experience 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    best choice for apple users

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and NC. very comfortable. The best selling point over close competition is the amazingly convenient instant on and reliable connection when brought near any apple device which saves any connection hassles. and easy to connect to non apple as well. I happen to love the low volume minimalist case. it is all you need.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got these for Christmas and he loves them. They sound is great amd they are really comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Max, MUST BUY!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t ask for a better pair of headphones. A perfect fit in my Apple ecosystem, easy to use, amazing fit and sound cancellation and quality overall is off the charts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple has done it again!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again! These are great sounding headphones with great noise cancelling technology.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    These are amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing canceling noise headphones. These are great for sleeping on a plane without music you can hear anything.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best for workouts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones so much they fit my face super well and I haven’t bought any other ones since

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love Green

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Great color, super comfy, great soynd quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Max

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones! They’re comfortable but I just wanted them for noise cancellation and they do just that! They fit right and don’t hurt if I wear them for hours. Truly worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods Max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are excellent for people that love music and with Dolby Atmos makes them even better. And the transparency mode and noise cancellation is probably better than all the other air pods. 10/10

    I would recommend this to a friend