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Customer reviews

Rating 4.7 out of 5 stars with 17954 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 17,954 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unparalleled sound, very comfortable, they fit well and noise reduction

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these every day since I purchased them. Noise cancellation is solid. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They are really good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of these headphones is really good and they connected easily to my phone. Noise cancellation is also really good on these headphones. I absolutely love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exception headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones. Weight of headset is distributed evenly. ANC quality the best. Transparency mode, sounds are amplified, and you can hear them better than without headphones. If you own Apple products, this is a must get, if you like over the head earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    VERY COMFORTABLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable wonderful sound quality and good noise cancellation however, with it being Apple the price is more so the brand then the quality but that’s not saying it’s not high quality because it definitely is

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    pod maxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what i expected use them daily and they last also comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing quality. In the process of upgrading to the next gen and giving these to my daughter!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones they cancel out noise comfortable to wear bestbuy in store pickup easy love it but for cvs pickup strongly dislike took forever to help and couldnt locate my package even though it had arrived 2-3 hours before i oicked it up

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    AirPod max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works bette than expected, super long battery life and extremely comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's start with the sound, it is incredible, it is worth paying the price for the level of quality that these headphones have, the material is great, super comfortable, not heavy and versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones Ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality: How music should sound. Extremely well balanced across all ranges, with crisp treble, clear mids, and tight bass. So precise, I hear details in songs that I normally wouldn’t with other headphones. Other headphones just sound distorted and lackluster compared to my new AirPods Max. ANC: Noise cancelling so good, it’s like I’m in my own little world of music. Turn on transparency mode though and you can hear everything around you crystal clear. No need to lift your headphones to hear someone talking to you Comfort: Insanely comfortable! My first time using them, I wore them for 4 hours straight with not even an ounce of discomfort. They fit snug and comfy. Smart “Case”: The Smart Case certainly feels nice and of high quality. It is also cool to have the headphones in an “always on”state so they are always ready to go. However, I do wish it was an actual case rather than just a protective sleeve, especially for the price. Just have to be a bit more careful with these than other headphones if traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my air maxes. Perfect for gym lovers, runners, and walkers! The noise cancellation and sound is insane!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cinematic sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is superb. I find I get the most use out of these when I travel

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpod Max Review!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are really nice, the volume may not be as loud as something like other brands but trust me they get LOUD, the sound quality on these is incomparable with anything else, they sound amazing, i’ve had multiple people try them out and they couldn’t believe the quality on them, i love the detachable magnet for the ear muffs, overall great headphones for everyday use, gym, airplane, walking, etc… anything you want to do, these are great, and stylish too! overall 11/10 and I would definitely purchase again, I might even purchase the Airpod Max 2 when they come out!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open box AirPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and great condition! Excellent product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Maxes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Sound quality is amazing and so is transparency!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound Best Buy has stepped up there game when it comes to store pick up love the sound the battery life love it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price for the quality and sound. Comfortable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    BEST HEADPHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and comfort. I highly recommend the Air Pod Max for studying, flight trips, cleaning the house. Perfect all round.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Get these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase - bought for both my husband and teenage daughter. Both love them. Long battery life, great sound quality. Highly recommend.

    I would recommend this to a friend