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Customer reviews

Rating 4.7 out of 5 stars with 17955 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 17,955 reviews
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    These are fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gist of the review is that these headphones are good. I honestly haven’t used them enough to say they are any better than good. I like the integration with the Apple ecosystem and how they auto connect when I put them on. They do sometimes create too much suction on my ears and the pressure can be uncomfortable hence the 4 stars. They are also quite heavy and I do notice how heavy they are on my head but I think that’s because I have a pair of much lighter headphones I use for work (working remotely). Another thing I should note is that these headphones were a Christmas gift from my dad, I’m a non traditional college student and wanted some noise cancelling headphones for lectures so I settled on these since I have an iPhone, MacBook Air, and Apple TVs throughout my home. So price isn’t really a factor in my review but I can say given what I know I’m not sure if I personally would have paid $500 for these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPod Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPod Max’s, sound quality is great, as well as battery life! Price is a little high but Best Buy always has a sale.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product I highly recommend I love the sound and design

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love my new airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable to wear, very sleek finish

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset. I use for work and seamless transition between laptop and phone. Great noise cancellation and fantastic sound.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellent and Expensive but Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts about purchasing these headphones due to their price, but I'm glad I did. They connected very easily to my other Apple gadgets. Noise cancellation is excellent (I wear them when mowing the lawn), and so is sound quality. I truly love my headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to replace my Bose QC35 set that have a dying battery. The sound quality and the noise cancelling on the plane was incredible. I barely used any of the battery on a 6 hour flight. Well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them! The look and feels amazing! Sound quality is a 10 out of 10!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best in the market

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are by far the best I’ve ever owned. You can hear everything in the songs I play. They are super comfortable over your ears. I highly recommend them to anyone who is looking for headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Top tier headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality I hace ever felt. Comfortable and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these actually bury my daughters have them they are the best for sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    All around great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a great build quality and sound amazing. My only complaint is the weight is a bit on the heavier side but i got used to it quick

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality and a very long Charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound quality and it remains charged for a extremely long period of time before you need to recharge it You can setup how you desire the sound type you desire For sound output Works wonderful with the new IPad and IPhone Apple just released

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    My new go to headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are awesome! The sound is superb! They look really cool too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Apple headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. The Isolation feature is very nice. I can only read lips. They have weight to them but the good quality is quite noticeable. The green looks very nice. The price is a bit unreasonable.. but you’re paying for a brand that delivers quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Top 5 Noise canceling

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones with decent battery life. Noise cancellation blocks out most if not everything really loud,

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and look love the carrying case and color

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Design

    Rated 4 out of 5 stars

    stylish and sound great !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great battery life very comfortable love the look

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AWESOME SAUCE HEADPHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I wait for the new ones, I enjoy the slick and crisp sound from these amazing headphones! Great color too!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these EVERY day. And surprisingly, the silver pair aren’t hard to clean! I love how the fabric cushion detaches from the headphones- and I use a drop of clear, liquid laundry detergent and water to clean them like once a month (I get makeup stains). I WFH and wear these for hours on end- no other headphones last that long on my head without pain and headaches! I do not know what I would do without them!

    I would recommend this to a friend