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Customer reviews

Rating 4.7 out of 5 stars with 17958 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 17,958 reviews
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever owned. Great quality, sleek look!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Provide Excelent Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Gift for my mother. She enjoyed the noise flight on the flight, the ability to switch between her apple products with ease, long lasting battery and amazing sound range to enjoy her movies and music.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones on the market! I had purchased another set of headphones that week but they didnt have the sound and comfort I was looking for. So worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Expensive Apple Headphones lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice apple quality over the head headphones. Sounds quality is good but the noise canceling and the speed of the Bluetooth connection is the best features. Also very comfortable for both music enjoyment or working out in.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, battery life, and noise canceling. Pairs instantly with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 4 out of 5 stars

    Amazing but…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item overall is great! I got these for my S.O. and she loves them. The comfort is amazing and connectivity with the Apple ecosystem of devices is just as great as you’d expect. I personally find that the audio quality is still great but inferior to Sony’s WH-1000XM series and thats the only reason i rate 4 stars

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with these headphones. The sleek clean look is everything. I love the noise cancellation feature, it helps me focus more in my workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and comfortable the noise cancellation is amazing and sound quality was great! Very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Buy if you can

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contemplated buying these for awhile. The price is very steep and I still don’t think that they are worth the price. However, they are great. Very comfortable, sounds quality is great and the noise cancellation is the best I’ve experienced.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Awesome headphones, except still paired

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying these AirPodsMax headphones sound amazing and they are SO comfortable. On their technical and design merits I would give them a 5. My 4-star rating is because Best Buy shipped me a pair of Open Box (like new) headphones that were still paired to someone else’s iPhone. When I tried to pair them to mine, I got a notice that said the location would be visible to the person with the previously paired AppleID. (Strangely, the exact same thing happened when I bought a refurbished “like new” set from Amazon.) Since there’s no way a mere mortal can impair them, the only thing to do is return them. I would’ve given Best Buy 3-stars for this, but the customer service team at the Melbourne, FL store handles it perfectly. They found another open box set and sold it to me for the same price, even though the listed price was now a bit higher. Other than driving across town and waiting an extra week, Best Buy made me a happy customer. I look forward to giving the next pair a 5-star review.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best in the market

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome !!! Very comfortable, sounds clear and loud perfect gift!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable Easy to carry, compact!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    A worthy flagship over-the-ear headphone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very premium feeling and sounding headphones. Great bass and sound. Best paired with iPhone to get the full range of features such as noise cancellation. Very well designed and premium design. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple really got it really get this time. I’ve had all of the AirPods but these over the ear headphones are amazing. Great battery life, noise cancellation is pretty good, and the range is great.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Another great apple product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek. Modern. Cool. And they sound great too! A wouldn’t call these a must have for all apple ecosystem folks because of the price. But if you are in that group and love music and can afford it, it’s a buy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality, Comfortable Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Comfortable for long use wear and great sound quality. The spatial audio gives the impression of sound coming at you from three dimensions. Seamlessly pairs with my Apple devices! The provided case does it's job but wish it offered more cushioned protection.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Design, Sound quality

    Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, connects easy. Look is great Price is a bit high and should come with a better case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset! sound quality is top notch and awesome to wear them out anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling, long battery life, and are very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Battery life is long. Noise canceling is awesome!!

    I would recommend this to a friend