Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $165.99
Clearance
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 8069 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 8,069 reviews
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Amp one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound quality noise. Cancellation is highly efficient in enhance to wall auto experience, specially in noisy environment the cop of the form ear cushion make the comfort to wear for a long period of time quality they have a premium field with a sleet design and a rebus construction

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Craftsmanship 2nd to none… but the price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and build quality is top notch! It blows beats by Dre out of the water. I think apple is trying to go after the audiophiles with their first attempt at luxury headphones. The only reason I’m giving it a 4 out of 5 stars is because it’s about $150.00 overpriced. The headphones are advertised as $550.00 dollars, but with tax I paid $601.00. Their are better headphones at this price point. Everyone compares Sonys XM0004, but it’s not a fair comparison. You can find the Sonys for $350.00 or less. Apple’s true competitors are the $500 dollars or more price point. No headphone maker can compete with AirPod Max’s craftsmanship. However, I’ve heard better sound from headphones at the $1000 price point. Also, the carrying purse for the cans is a horrible idea. Also, these headphones cannot be used for working out at the gym or going for a run. The sweat will damage the ear cups and flop around on your head. It’s strictly for comfort listening!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Buying through the app

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods Max through the Best Buy app, and it was such a smooth and convenient experience! The app made browsing and selecting my preferred color and warranty options incredibly easy. I was impressed by how fast the checkout process was—just a few taps, and my order was ready for pickup at my local store within hours. When I arrived, the curbside pickup process was seamless. I simply checked in through the app, and within minutes, a friendly associate brought my order right to me. No waiting in lines or dealing with crowds! The AirPods Max themselves exceeded my expectations with their premium sound quality, incredible noise cancellation, and sleek design. Overall, Best Buy made the entire process—from ordering to pickup—fast, efficient, and hassle-free. I’ll definitely be using the app again for future purchases! Highly recommend this service for anyone looking for a quick and easy shopping experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    solid headphones :3

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was nervous after seeing mixed reviews but i decided to bite the bullet and buy them. no regrets here at all. the battery life is solid, the sound is amazing & noise cancellation is my ultimate favorite. theyre not too heavy but extremely sturdy. they charge super quick, and are extremely comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound great and fit great too! the transparency mode works super well they don’t fall off my head and while i’m in the gym they don’t cause any discomfort

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    "AirPods Max: Exceptional Sound Quality and Incred

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods Max and I must say, they are worth every penny! The sound quality is exceptional and the noise cancellation feature is incredible. The headphones fit comfortably over my ears and the design is sleek and stylish. The battery life is impressive and they charge quickly. I love how easy it is to switch between my devices with just a tap. Overall, I am extremely satisfied with my purchase and would highly recommend the AirPods Max to anyone in the market for premium headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The AirPods Max Are Worth Every Cent!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to be honest, I was definitely hesitant about purchasing these headphones but, a couple weeks into using these bad boys, I am absolutely in love. The quality is great, the noise control is on point, the bass is amazing, and the design is so fleek and simple! Not heavy either! These headphones also have a very lengthy battery life. You can use them all day and still have a generous amount of battery. If you are bent on buying these, DO IT. Every piece of audio will be an extraordinary experience!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good comfortable! Fits nice on your head and doesn’t pull your hair

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beastly in both weight and clarity.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are simply amazing. Unfortunately the weight of the headphones need to be compensated for by the tight grip they have on my head. It causes me some discomfort on the left side of my face but with that said, i will not be returning these headphones. All of the other features are simply too good for me to give them up. The noise cancelling is crazy and so is the transparency mode. Personalized spatial audio is like listening to music in a cinema. The sound quality is crystal clear and really excels in the highs, they also have plenty of bass if thats a concern for you. Not to mention the build quality is premium. If you are already in the Apple ecosystem these just feel that much better. Yeah they’re overpriced for sure, but if you got the money, you probably wont regret the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Sound

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these in the store and immediately became obsessed with them. $499 can be a tought pill to swallow but I did it and they are so amazing. They are completely comfortable, yes a bit heavy but does not bother me. The noise cancellation is great and the sound is amazing. I use tgem with my phone, my pc and my MacBook.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Almost a great pair of headphones - but I love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Sound quality is top notch! Though, like most viewers says; it does hurt my head, not so much my ears. Long-term listening is a no go. The sound suction cups doesn’t suction to my ears like my Sony Wh-1000M4. It’s fairly decent for noise cancellation. Overall, I love the feel of it; sound is good and battery life is great. It connects immediately once putting on your head. I did buy silicon covers for the headphones but they can easily be scratched! If you don’t own any type of wireless headphones I recommend this or even the Sony or Bose 700s.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is top notch Fits snug and weight isn’t too bad like everyone said it was Battery lasts a few days without needing a charge Pairing is seamless ANC is best on the market hands down

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    GREAT HEADPHONES!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones!! I wear them everywhere and as a college student, I love these headphones. The sound and noise canceling is amazing and when I go to the gym, I only hear my music! Very long battery life and very stylish 10/10 would recommend to people. They are also very comfortable to wear if you have glasses!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Headphone review.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is great. The battery is excellent and it charges fast. It is a decently heavy headphone. With long use, it became less comfortable overtime. Overall, very high quality headphones with little to no drawbacks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best for traveling and school

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY AIRPODS MAX. It’s exactly what I needed and the battery life is so good it lasts like at least 24-48 hours (if you’re not heavy music listener) but that’s how much it lasts for me because I switch between my airpods max and pros. The noise cancellation is good, but since these came out in like Dec 2020, it has definitely improved in other models like the newest AirPods Pro. But the Max 2020 works just as good and can be used to travel and work at school or lounging at home

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpod max

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, great sound quality, comfortable, great battery life, and amazing noise cancelation and transparency

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    One of the best!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got my hands on the AirPods Max, and let me tell you, they’re an absolute game-changer! They feel like a piece of luxury, and the sound quality is mind-blowing. Sure, they might feel a bit heavy at first, but trust me, it’s all part of the experience. I highly recommend them to anyone looking for a top-notch pair of headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Headphones yet!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple delivered as usual. These headphones are spectacular. I rated them in 5 categories. Bass, Clarity, Mids/Highs/Lows, Stability, and comfort. Bass is great. Especially with the built in equalizer. I recommend the “Hip-Hop” settings, as it maintains clarity to mids and has deeper base. If you want more highs or mids, I recommend keeping the EQ to normal for best sound. The comfort is also very very good. I came from using Sony headphones to these and its a night and day kind of difference. Not just the comfort but the feel of the quality materials blows XM4/5 put if the park. My only complaint would be the battery life. It typically lasts around 8-9 hours before needing a full charge on average. I also would’ve liked a more practical case for better protection when travelling. All in all, if price is a worry for you, everything checks out for it. You truly are getting what you pay for here. 9.5/10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are genuinely, 10/10 probably top 3 favorite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max have a genuinely phenomenal listening experience that has seamless sound quality and has even better noise cancelation compared to the airpods pro that I have. The sound quality is both incredibly rich and detailed, providing balanced bass thats not too over or underwhelming. Combined with the surprisingly comfortable mesh canopy which distributes the weight perfectly for long-term use, i can wear them for hours, i wore them for like 8 hours before and still no issues, and the seamless integration with my other Apple devices is also great, its very quick and efficient! These headphones are an exceptional investment and in my opinion, best choice for high-fidelity audio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Teen daughter approves!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for Christmas for my daughter, and she loves them. She appreciates the noise cancellation, and the surround sound is immersive and enjoyable. They are heavy but not so that they cause discomfort while wearing them. She uses them for music and online school. She also loves that there are accessories for customizing them. Overall we highly recommend them!

    I would recommend this to a friend
Sponsored