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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 17962 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 17,962 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality and very comfortable. Sound is amazing and the noise cancellation is crazy good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing sound!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound and noise cancellation is insane. bought them for my college student and he loves them for school and lounging. great addition to his back pack.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    AirPod Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, best sounding quality headphones. The silver looms great and do not regret it buying this product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headset sound quality is great Built like a tank. No issues wearing long periods of time Works great with glasses.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great over the head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and love the nose reduction on these. They are quite comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and the noise cancel option is great! The sound is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones Out!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back and between these and the Sony ones. I picked these because of the sound quality and color variations. They do a little while to adjust to. After a few uses they adjust. I did end up buying silicone covers and ones for outer shell to prevent scratches. My only complaint is they can be tight and are not water and sweat resistant. The sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these AirPods. They have perfect sound and ease of use. I bought an open box and they’re brand new. Much appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great confort, Clean audio. Great purchase. I really enjoy this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality amazing style and color for the headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color and the quality of the sound is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these headphones. Comfortable and noise cancellation is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    airpods max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! They are so comfy and loud perfect for the gym

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, great sound, quick charge, long lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top of the line for commercial market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod Max is one of the best noise canceling headphones that I’ve owned. The sound is beautifully balanced and the surround sound leaves you immersive within the music and movies. The only problem is the inability to turn the headset off. You can only put them in low power mode when you place them into the ugly case which nobody really ever uses. Overall, these are definitely top of the commercial lines of headsets. The price point will be a huge barrier to most if they’re considering cost and value when you can get headphones for less and semi-equal quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently used these to travel to Germany and the noise cancellation came in very handy when in the plane. Sound quality is amazing very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s exactly what my son wanted for his birthday. He loves the fit and the quality of sound the most.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are perfect for my wife. She’s a MacHead and they have AMAZING quality and she loves the color!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Incredible Sound Quality - But Pricey!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Max for a few months, and they truly live up to the hype in terms of audio quality. The sound is crystal clear, with deep bass, balanced mids, and rich highs. It makes a huge difference whether I’m listening to music, watching movies, or taking calls. The active noise cancellation is excellent – it blocks out almost all ambient noise, even in busy environments, and the Transparency Mode is super handy for when I need to hear what’s happening around me without taking the headphones off. The build quality is fantastic. They feel sturdy and premium, with memory foam ear cushions that are incredibly comfortable even for extended use. The stainless steel frame adds a touch of luxury, and although the headphones are heavier than most, I find the headband’s design helps distribute the weight nicely. The only downside? The price. They’re one of the most expensive headphones on the market, and while the sound and build quality are amazing, the high price may be hard to justify for everyone. Also, the case isn’t as practical as I’d hoped for, as it doesn’t offer much protection. If you’re looking for a pair of high-end headphones and are willing to splurge for premium sound and style, the AirPods Max won’t disappoint. They’re a treat for audiophiles, but casual listeners might find more budget-friendly options that still offer great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds quality with noise cancellation and very comfortable. A gym must have.

    I would recommend this to a friend