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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 17964 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 17,964 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good option!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancellation, comfortable to wear, good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The fit is perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit on ear is perfect and provides with the best noise cancelling effect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio clarity

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is based on the quality, not the color:). I am not a fan of baby-blue color, but that is an option. To choose (I bought the light blue color because it was the only color available at the time). However, the quality is incredible. Very rich sounds. ,nice bass. I also use these daily for work - I speak with multiple people by phone daily - and the audio quality and clarity far exceeds my prior headphones. The spatial audio takes getting used to, but after a few months of continuous use I would recommend these to anyone considering purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves every aspect of these. From the look, to the sound quality, to the noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. The usability and comfort are excellent. Among similar headphones, this is the most practical one. I bought one as a gift for my spouse, but I’ll definitely get one for myself too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected, but only with apple things

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so much nicer than expected. I own the AirPods Pro, the Bose qc35ii, qc45, Sony 1000xm4, and the beats studios. Out of all of these my favorite two are the qc35ii, and the AirPods Max. They have two very different sound signatures, and they have two very different uses. For iPhone integration the AirPods Max are phenomenal, the way they’re so seamless and easy to use on apple devices makes them my go to on the go. The sound quality is great, just make sure you adjust the maximum volume threshold within your device. The ear mapping DOES make a difference, and so does the fit on your head. I love these for the transparency mode. They’re great to use in the office and I like the ability to cancel out outside noise during meetings I also enjoy the ability to let sound through so I can be aware of my surroundings. There’s a downside to noise cancellation and it’s honestly the fear of not knowing what’s going on around me. For phone calls these aren’t GREAT. They’re good. As with any apple device I’ve ever used for calls the wired headphones are still superior to everything else in regards to call quality. For calls I use a poly voyager headset as my first go to, the qc35ii are AMAZING for calls, and the AirPods Max are somewhere last. But if it’s all I have I know they work just fine. For music they’re great. The battery life is great, and just the ability to move between devices in the “Apple ecosystem” seamlessly as long as it’s connected to your Apple ID is great. The blue color is super nice in hand and honestly stands out compare to the rest. While the neutral tones are great the blue is more of a periwinkle and it’s the best color in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and noise cancelling. Battery lasts forever

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have very good sound quality and comfortable on my head.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones with great design, excellent sound and look simply amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Franny head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1) well-made 2) overpriced 3) Bluetooth keeps dropping out 4) Battery life is very excellent 5) syncing the headphones was very simple 6) It’s searches for all Apple devices 7) I bought them for my granddaughter will have to wait and see what her opinion is in about two months

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    High quality headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and very long battery life sound quality is elite

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son Loves these, he uses them when he works out, they sound great and stay in place

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! The sound is great and they are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality and very comfortable ! would totally recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best headphone my son purchased. He loves the way it fits and the quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It’s comfortable to wear and has great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE THESE HEADPHONES!!!❤️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that i can tune out everyone around me and only hear my telephone call/gaming or music! There is a button that you hear both whats going on around you and what ever your telephone call/music etc. I now look forward to going to the gym , they really help keep me pumped! The music is so clear and crisp! Cant live without these :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple airpods max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling ever and the color is really cool.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Wow neat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality easy to use and very stylish I like a lot

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for apple users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and ease of use especially if u are an iPhone user

    I would recommend this to a friend