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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 17965 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 17,965 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones Hella Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, very comfy and audio is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Expensive, but they work well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at canceling the sound and comfortable enough to wear all day.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Boom boom these are hot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice, solid build, color is hot!! Love the sound I would definitely recommend if it’s affordable for you. The are very expensive!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every cent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these Airpod Max for my boyfriend for our vacation and he absolutely loves them! The 3 noise cancelling settings are incredible and the bass is unbelievable!! The earphones are big enough to fit over his piercings without crushing them, and the head strap is so soft and light that you don't know it's there while listening to them or wearing them around your neck.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Airpod Max❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best audio piece you can get from Apple. The functionality and the design is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality, the sound is amazing and I the battery last for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Noise canceling is awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise canceling because I can't hear my annoying familly and its very confortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Max review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and easy to carry around. The color is super cute too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    GREAT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great and very comfortable!!!!! Music is very clear and crisp!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open Box Excellent is not exactly openbox excellen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed when I received the AirPods Max Open Box Excellent. When I first opened the box I immediately noticed there were make up stains from the previous owner all over the ear cushions and even on the headband. With some cleaning I got the makeup off, but for something that is advertised as open box excellent and basically brand new I would expect BestBuy to clean the product before sent to the purchaser. In addition, when I first connected my AirPods I got a notification that the AirPods were still connected to the previous owner's iCloud and they could see the location of the AirPods. (This also has happened with friends of mine who bought the open box excellent also.) I called BestBuy and they told me there was nothing they could do, all I could do was return them and wait to buy new ones since the Silver were out of stock. Instead, I got connected with the Apple store and they helped me reset them. Overall these are amazing headphones and came very fast but I am very disappointed with BestBuy's open box excellent. If you are reselling previously owned products they need to be cleaned and wiped to be basically brand new, especially when someone is basically paying full price for an "Open Box."

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    High quality sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design and high quality sound I enjoy it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Five Stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these ! Cancels all the background noise! Sound quality is great. Totally recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as heavy as I thought and sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Quality is Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I hated spending money on these headphones, I love them. The sound is superior. Don't mind the lightning charger, so these were a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. The sound quality was there and it feels comfortable around my head.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Finally a good price! The sound amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A better price after a year! Was waiting for a drop! The sound amazing and the easy connect between Apple devices works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expensive but worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my daughter for Christmas and she lives them. Everyone in the family tried them on and was impressed at the noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Just buy them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing! Comfortable and worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Color and quality are A+

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality headphones. Obsessed with the color!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome battery life! I love the sleek look to it.

    I would recommend this to a friend