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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 17965 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 17,965 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones & great sound!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality , battery life is very long , definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and comfortable!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy, sound quality it’s pretty solid. It falls right into place with the Apple ecosystemn

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, would buy again as an Apple user

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Better than I Expected, but not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling feature is amazing for sensory issues! I’m on the spectrum and I bought these before multiple airplane flights and not only did it help with the crowds but it almost has this “suction” affect that helps with the cabin pressurization! They are super sensitive and the right side disconnects semi frequently when I adjust the headband. The only “con” I’ve run into formally is that as someone who has glasses, the headband puts a lot of pressure on the sides of my head and.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Air pods max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable and nice for the gym with noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cushy ear foams and the crisp sound quality is just amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. So comfortable. I have small ears so the buds just do t work for me. So these are great.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great. the sound is good and of good quality. fast connection.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, i dont have any problems with them keeps a very good charge

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Good but expensive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones, look beautiful and have incredible noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    If your hesitate, JUST DO IT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all apple products and i was really hesitate about getting the airpods max due to the price, but it is so worth it. It has motivated me so much in the gym and my favorite feature is the noise cancellation. You cannot hear absolutely anything!!! Love love love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unapologetically Apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic headphones. I read and watched a lot of videos about these, before finally deciding to get them. People complain about stuff like the design of the case, lack of power down button, weight, battery life, price, etc. Personally, I think people who complain about these just want to complain. These are beautifully designed headsets with superb audio quality. Battery life is beyond good. I haven’t even noticed any battery drainage due to absence of power down button. Connectivity and integration with other Apple products it’s pure magic and seamless. In summary, these are unapologetically Apple! They have the design, quality, and sure the price tag! Combine these with Best Buy’s great deal during the holidays (initially $479 and then down to $449 thanks to Best Buy’s price adjustment) and these were a no brainer for me. If you can get them on sale for $449, then it’s a fantastic purchase. Even at $479, they’re still a great buy consider they’re $549 almost ever where else!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great set of Pro Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure The AirPods Max would live up to the hype or more importantly, the price. I own Bose over the ear QuietComfort headphones and I have the Airpod Pros so those are the baselines for my opinion. Build quality: these feel like a premium set of headphones, they're actually a lot heavier than I expected. Audio Performance: Audio is on par with Bose, but the addition of Spatial Audio when using it with iOS takes the cake. Cons: I feel like I'll scratch these things when I put them in their bra case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound you can get. A little heavy but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Seamless and Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection to the apple system is seamless. From the second I slide them on my head they immediately connect to my iPhone or iPad. They have an amazing noise canceling system. Honestly, amazing all around.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 5 out of 5 stars

    Very beautiful purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have beautiful and comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have twin girls and had to purchase 2 pairs. I was hesitant spending $550 per headset but can tell you it was worth it. The sound is crisp and the noise cancellation is excellent. My girls love them and use them everyday … even for homework.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these may be the best headphones money can buy. Far better noise-cancellation than Bose headphones. Splurged for my daughter in college so that she can study without distraction. Of course she also loves them for the excellent sound quality. Best Buy has the best price too.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    AMAZING.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchase them already. I regret waiting as long as I did to buy them. I was skeptical because a lot of people steered me to purchase non-apple headphones. But I am SO happy I bought these. If you want them for the accessory to your outfit these are in my opinion the cutest headphones out there. Not to mention, they work well!

    I would recommend this to a friend