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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 17966 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 17,966 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value considering the discount

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and glad I got them on a discount which brought it in line with other comparable options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise reduction fit great and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality n solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and how comfortable it is wear Easy connection

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Easy connecting to Apple TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to connect so easily to the Apple TV was a big selling point for me; I wanted to be able to watch TV without disturbing others... and wearing something comfy. Honestly wish it didn't squeeze as hard on my head, but that's because I'm not moving around at all, so they could be looser. I definitely think these are expensive, but when on sale, it might be worth it for you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless sound on the market, and excellent battery that lasts me multiple days

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    No regrets!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very comfortable despite the weight. Outstanding audio quality. Super solid build.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable to wear for extended period of time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All music new again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have listened to music all my life and I am a huge Beatles fan, but when I listen to music in these headphones, I hear instruments and parts to the music that I have never heard before. These are the best headphones I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy and stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife. She loves them and uses them daily!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They surprised me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use over the head earphones for my computer and to watch movies and tv late at night. I was pretty skeptical about the price for these earphones to begin with. I first used them watching some YouTube and was not impressed. A few days later something on Apple TV. I was amazed by the sound! I was sold at that moment. Highly recommended them. Only downside I’ve run across is they are a little heavy on the top. But unless you plan on using them for many hours at a time it shouldn’t be a problem to get used to. The price was worth the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing, the noise canceling is amazing. I am glad I purchased them. I like the fact they have magnetic ear pads. I can change them out after working out to pads that I can use while working in the office.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    good not the greatest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good fidelity good sound okay noise canceling. only gripe is they get hot in your ears if you move slot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ve been wanting these for awhile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max are a premium offering in the headphone market, combining exceptional sound quality with Apple’s signature design and ecosystem integration. The audio experience is immersive, with rich bass, detailed mids, and crisp highs, complemented by active noise cancellation that effectively blocks out ambient noise. The spatial audio feature enhances the listening experience, especially when watching movies or playing games. The build quality is top-notch, with a luxurious feel, though the weight might be noticeable during extended use. The price is steep, but for those deeply invested in the Apple ecosystem, it’s a worthwhile splurge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Heavy but great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a while to get used to. Definitely not made to workout, slide off if you lay down with them or look down. Not sweat proof. If you workout with them buy silicone covers and wipe off any sweat after workouts. At first the weight may give you a headache but other than that the sound quality is amazing. Love the sound cancellation, use it to listen to classical music while reading my books.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Maxes.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my son’s second pair. Unfortunately he left first pair which he had for 2 years at gym and they were stolen. He loves these. Helps block noise when in class when teacher allows for studying. Expensive but for a teen with ADHD worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’ve been thinking about getting these headphones, think no more they’re so worth it just go right into Best Buy and purchase one and any color whatever color you want you will not be disappointed. The sound quality is amazing and you could just use them for anything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift from my GF she loves them and the noise cancelling is incredible. Also got them for a great price during sale

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great for concentration in a loud room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound blocking! Battery lasts a long time and charges quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever had. From the sound features to the flexibility of the headphones. The fact you cans replace the ear piece is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Buy them!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! The sound canceling feature is amazing. They are super comfortable too.

    I would recommend this to a friend