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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 17966 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 17,966 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight! Amazing sound quality! And long lasting! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Very good but heavy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing but the headphones themselves our heavy. Great for gaming and relaxing not for working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Work out

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and noise cancellation when you choose to not hear anything else but your music.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Must have headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, comfortable to wear, and I love the noise cancelling option.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Finally!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit great! Process to the get them was easy! Go get yours today!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Heat Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome color, great headphones, i just like looking at them. Apple have me addicted

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. The quality is amazing and the noise cancellation feature awesome. When you turn off the noise cancellation and use the headphones to hear your environment, it sounds amazing. The only thing it that you should probably purchase an extra pair of ear cushions. One pair for walking around or exercise and one for just chilling. The cushions can really absorb sweat and get stained easily. And yes they are pretty pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These airpods are nice have really good sound and feel very nice

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and sound quality is amazing. And itscomfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this ear phone they are very comfortable an are noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new AirPods Pro! I waited a while to get them due to the high price point, but they are so worth it. They are great for travel and cancel out noise very well with noise cancellation on. I would definitely recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Headphones, OK case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are fantastic. Great sound quality and comfort over the ears. Just wish they had a better case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPod Head Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and battery life. I would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product. Open box in perfect condition.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting until I could find a good price on these headphones and the open box option from best buy was a great surprise. The product was impeccable. The quality of these headphones is something you need to experience yourself. It’s one of the most rewarding purchases I have made in the last couple of years. The sound is balanced and the noise cancellation is amazing. If you can afford them, go for it. You won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    pink air pod max headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancellation is amazing on these headphones. theyre very stylish and fashionable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Favorite Noise Cancelling Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Very comfy for all day use for someone with a big head. Occasional connectivity issues that usually resolve themselves. Had to totally re-pair them once for some reason.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 4 out of 5 stars

    Great sound quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gift!! They loved the headphones. The quality is great. Beautiful color.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Best headphones!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these AirPods max! My only complaint is that they’re a bit heave weight!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfortable headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit & comfortable, ok sound, just wish there’s an app or buttons for controls or sound options. I’ve had other headphones that are less expensive but with better sound quality & easy connectivity functions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pricey, but worth it (for me at least)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been travelling a lot this last year plus and have been using Air Pods Pro (1st gen) for most of my listening needs during transit. I thought to treat myself when these went on sale and have used them on a couple of trips and for daily use while working from home. As with other Apple products, it was easy to set up and pair with my multiple devices. I'm not an audiophile in any sense of the word, so the engineering for sound is probably wasted on me, but I think it sounds great overall for movies/videos, music, podcasts and phone calls. Once I determined initial fit, I haven't had any issues with comfort. I've worn them for 4-5 trips without any problem. If you can afford the price and are invested in the Apple ecosystem, you'll probably like these a lot.

    I would recommend this to a friend