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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 18030 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 18,030 reviews
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    N/A

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The noise cancellation is crazy on this. Definitely recommend it if you get it for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    AirPod max review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these all the time. I thought I would regret buying them. Nope I love them. They keep my ears from getting cold, like earmuffs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pod

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound super incredible. I've been using them for two months now and they are the best thing I've ever bought.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my babies, my favorite color blue, sound is GREAT. I use them when I’m traveling to the city or vacation. Just love these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for studying and walks, but not activities

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way they look and the sound quality and noise cancellation is great. I especially love option to increase surround sound because it makes walking at night safer. But my only complaints would be the headphones fall/ slide off if you look up (and that's coming from someone with a big head) and after a long time wearing, they're not super comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My New favorite headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ambient mode is great for when you are using it for calls or need to hear surrounding sounds and Noise canceling is great for when you don't. My only gripe is that there is now on/off button so if you don't put them away in the headphone bra you might find them dead when you go to use them. But I wouldn't keep me from purchasing them again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy!! I’m from Chile and the sound and support is perfect !!! My favourite store, Best Buy !!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for Christmas as a gift to my mother and according to her, she said it was excellent sound and she love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pod max review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and sleek look, worth the money I promise. Noise cancellation is unbeatable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a pair of noise cancelling headphones. When I saw the great reviews and all that these could do I had my sights on getting them. I don’t regret the purchase at all. Love them and because of the quality, they’ll probably be the first and last that I’ll wver need.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is just amazing. The size is perfect, but I do wish they came with some sort of storage container. This is a great buy. They are not cheap but are well worth the money. There are no other headphones that I would want to own once I have owned these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is just amazing. The size is perfect, but I do wish they came with some sort of storage container. This is a great buy. They are not cheap but are well worth the money. There are no other headphones that I would want to own once I have owned these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    iPod max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling feature is great! Especially when flying.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Airpod max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to see how they fair against the Sony headphones. Pros are they are seemless with the iphone, they are slightly more breathable than Sony headphones. Cons are they never turn off, when worn around the neck and you fold them outwards, they tend to choke you, way less battery life compared to the Sony.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    AirPod Max Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely in love with them, only gripe and it’s minor, i just wish they were just a lil bit louder. I love my music loud ….i know not good for the ears but hey, you like what you like.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and awesome features. Love these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    pink air pod max headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancellation is amazing on these headphones. theyre very stylish and fashionable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good but Overpriced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality 10/10 one of the main reasons I bought these. Sound quality (I am no expert) 8/10 sounds good but definitely lacks bass. Price 5/10 definitely should not be 500 bucks I believe 299 would be more reasonable maybe 349.99. Overall good but overpriced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service at my best buy store was amazing as usual. The color of is beautiful! I am extremely excited about this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing sound and comfort. Perfect for any Apple loyalist.

    I would recommend this to a friend