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Customer reviews

Rating 4.7 out of 5 stars with 17971 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 359 Showing 7,161-7,180 of 17,971 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quakity of this AirPods Max is superb. Inusually use it when I am watching movies in my apple TV … Spatial Audio …. Sounds your in a movie.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Not worth the extra cost.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. I've used a lot of headphones, and while these are "good", they aren't $550 of good. Noise cancelling works fine and creates a little pressure on your ear. They are comfortable to wear, but I worry about the durability of the mesh and rubber coating. Spacial audio is a fun gimmick, but you would do better to invest in a great audio surround sound system than depend on headphones for surround sound. I'm an Apple fan (iphone, ipad pro, 2021 iMac), but these fell flat. The Sony M4 works better for me. If these were around the same price, I might keep them, but you're not really doing any better and the M4's come with a great case, have better bass, better battery life, and are more travel friendly than these. These also don't like connecting to blue tooth devices that aren't apple products. You can do it, but it isn't easy, can take a few tries, and they don't like to stay connected. These are by no means terrible headphones, tut worth an extra $250? No way.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Portability

    Rated 2 out of 5 stars

    An apple a day

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not really sure who these are for but they weren’t for me. I’m deep into Apple’s “walled garden” but I hated these. There’s just no low end no matter what EQ you use. I will say they’re incredibly comfortable and I do like the weight but I think the other bigger issue is these don’t fold and don’t have a physical way to power them off. I’d recommend the Sony WH1000XM5’s over this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worthy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved it for her birthday, She let me try it and the quality was nice compared to anything else I’ve heard. Granted, I never used expensive headphone before.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these. She said when you keep them on to long they tend to hurt a little bit. But the sound you can’t beat..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and comfortable. So easy to set up and use. Pair it once and done no need to turn on all have to do is take out of car and boom back in action.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for Apple to offer over the headphones since the rumors started. I received the headphones within 15 days of purchase, way shorter than I anticipated. Thanks Best Buy! Now to the headphones. They are heavier than most, be the design is incredible. They actually are more comfortable than my Beats Solo 3. Great ease of use as well. I won’t get into how great the sound is as many reviews can confirm the sound is spectacular. I also purchased a year subscription to Tidal hi fi music through a Best Buy deal of the day. Using the headphones to listen to hi fi, master and atmos recordings is superior to any headphones I ever heard. Apple needs to incorporate into iTunes and Apple TV 4K as Tidal atmos music does not transfer to headphones. Again, these headphones are expensive but well worth it as they sound incredible! The highs and mids are beautiful and the bass is, for just right.....pulsating when they are sled but always tight and in perfect harmony with the song.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What background noise?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling and spatial audio are crazy good. The sound quality is good too, with highs and mids sounding excellent. It could use more bass but that's just my preference and the ease of use across devices and noise cancellation still warrant a 5 star in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound perfection!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, top-tier ANC, and premium build.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works perfectly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well! Sound is amazing, will need to get some type of silicone cover to use for working out / running.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these are impressive. I had to return these because I could not wear them very long at work, and I could not work out in them. If you want them for casual short term listening, these are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth The Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his gift when he opened it on Christmas. He tested it out. He played music on them, it is noise canceling when you wear them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 16 year old daughter and she loves them great sound and background noise avoidance

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top tier

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is unmatched, as well as the noise cancellation. As a programmer, I cannot say how amazing these fit into my ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality. The Apple Care coverage with these headphones helped us choose them over other similar brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , o really love it . Great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was well worth the price. I work night shift and it helps me sleep during the day! I love it. It’s also very helpful on flights. You can snooze all the noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They’re okay I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good for about 2 years and then they start to act up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I own 3

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not going to lie, my daughter brought hers home and let me try them out while she watched Netflix. It was theater quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    airpod max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these airpods! noise cancellation is great!

    I would recommend this to a friend