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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 18021 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 396 Showing 7,901-7,920 of 18,021 reviews
  • Rated 5 out of 5 stars

    Still worth it despite the annoying features

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I love my headphones and would definitely buy them again, but there are a few things to consider: 1. They slide off my head easily; 2. You can still hear some background noise with the noise canceling feature; and 3. They make the top of my head frizzy because of how loose they fit me. For reference, I have a small head lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Noise cancellation is great. Not as loud as old beats by dre headphones were but i guess its to prevent hearing loss

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Max headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, quality is the best, and the noise canceling is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding noise cancelling headphones! They also provide a great sound field to listen to movies or music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever owned! The sound is amazing and the nosie caneling is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Overpriced overhyped Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like the headphones, got them on sell, tried them flying for 10 hours but here is where I’m at: 1. Battery life is terrible. At this price all competitors are at real 20 hours to 30 hours 2. Sound is lowwww. I swear my AirPods Pro sound louder and did all the setting hacks to try to increase it. 3. AirPod pros at 1/3 the price are a way better deal. 4. They are indeed heavy but I was ok with that. They are actually comfortable to wear even for hours I’m returning them… again wanted to like them so much but imposible to justify the price. The AirPods Pro do an amazing job blocking noise even on planes. The max obviously do a better job at noise reduction but for the price difference….

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic for blocking out noise! My kids love these to focus on their online class lectures.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product to buy like it because you don't hear nonsense outside but you're all in the music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift from the wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. The depth of music is great with these. Still a lighting connection as opposed to USB-C.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Max Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! The sound and noise cancellation are impeccable. The only thing I would change is the headphone covers they are cheap made and need more protection. I bought better covers at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is amazing, easy to use. Love that theyre so customizable. Luxury listening experience for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! They’re expensive but worth it, I use them everyday! The mint green is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great battery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use them everyday the battery life is great i’ve used them on a whole gym session on like 1%

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Apple Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got these for my mom, she loves them. Only issue she has with them are that they are heavier than others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best heads phone i have ever used and they hold up way better then beats. I have a few pair of beats and the cushions start falling apart after maybe being used 40 times and the battery in the beats suck. I will never buy a pair of beats again they are so cheaply made.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They are amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones the cancel out any noise that’s around you even when you don’t have anything playing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great piece

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece, the noise cancellations is great.It safe my eardrum during my airplane traveling. I recommend it. I give 100 percent stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my headphones. Great quality and worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpod Max Space Gray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gead phones i have evered owned. I have gad many other brands to include Bose, skullcandy, Sony and none if them have feel of sound if these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have, when it come to over the ear headpho!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever owned to date!! I travel quite a bit and I have tried many AirPods, headsets and others, these out perform everything I have ever owned. When I talk on the phone, others can hear me crystal clear. The noise cancellation feature works flawlessly and helps out when I am on board an aircraft. When I listen to music from my IPhone 14 pro max, I wish the music was a tad bit louder!!!! Overall, I am extremely happy with this purchase from Beatbuy, stop wasting you time and money trying other products, this has it all. You get plenty of nods and looks from others who can see your wearing a pair of these awesome headphones,

    I would recommend this to a friend