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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 18021 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 18,021 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I can’t hear my surroundings!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect for working out and on an airplane, can not hear the noisy plane or gym!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Pricey but worth it if you love apple!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Comfortable and really allows you to zone out. Only hassle is you really cant turn it off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    TJ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. Great quality and the sound is out of this world.. I will buy a second Pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A soon as the price is high very soft headphones really noise reduction and easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow, just wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones deliver in every sense of the word. Really top notch product from Apple. The noise canceling and ease of use exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Apple headphones review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation was amazing but they were too big and didn’t stay on my ears very well—( I have naturally small ears) so when working out they didn’t stay on well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up my airpod max at my local best buy and they were so nice and i live the noise cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top on wish list

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my daughter loves them. Had the color we wanted. There was a discount too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing. A little heavy but not uncomfortable. Hate the "smart" case though but I bought a third party case that works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get it if you travel often!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel often for work and my Powerbeats pro start to hurt after 2 hours, so I needed some over the ear headphones and the noise cancelling on these are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods Maximus

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are waht you expect from apple, of course they sound great and feel fancy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Sony, Beats or Bose. These are immaculate and have a long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product!! Works great for noise cancellation!! Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Very good but expensive

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very good quality headphones, feel amazing, but the case is kind of annoying. Overall really good but very expensive

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, I’ve owned AirPods and AirPods Pro’s, and the sounds and quality of these are better. They are expensive, but I think they are worth it if you want the highest quality Bluetooth headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this item especially with the noise cancellation . It’s amazing how it can go with a lot of noise to no sound at all

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headsets the best I ever had. You put them on with no music and you almost can’t hear anything

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10 from an apple fan boy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little overpriced, but it’s apple we’re talking about. i love these headphones and the build quality is insane

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Purchase with caution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones but one very big WARNING before you purchase — condensation is an issue. When you wear these for any length of time, you need to check inside by removing the earpads (easy to do) and you will sometimes find liquid inside. This is an annoying problem that could ruin your headphones. Simply wipe the inside to get it dry so that this liquid doesn't make its way to the drivers. This is a known issue and it is not sweat. It is condensation caused by the temperature caused by simply wearing them. For this reason I knock off two stars because I don't think Apple should release a product with such a fatal flaw. The sound and noise canceling is awesome. I love these things but why the heck am I having to be so careful to check them for liquid so they do not fail? That is a major design failure and Apple is aware of it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones they sound amazing-The quality of them is outstanding also expensive but very nice headphones the best ones that I’ve ever had the quality is amazing especially the noise cancellation

    I would recommend this to a friend