Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 18015 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 567 Showing 11,321-11,340 of 18,015 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Great listening quality. So comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of these headphones is amazing. The noise cancellation works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite Headphones

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something about them makes them the perfect work / study headphones. Could be better on battery life but it’s not a problem per se.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    AirPods Max Blue

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great. They’re a bit heavy. But they’re nice. I love the noise cancellation and the active listening feature. My partner got them for me in the blue color. They’re definitely worth the $

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Airpods

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, especially the feature when you remove the headphone, whatever you are listening to pauses on it's own and resumes on its own too when you put them back on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice color

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love apple product the sound its great highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality!!! Best headphones out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The APMs are keepers

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a terrific upgrade from the Grado 80e's, which had a good sound but were not built very well, and ended up finally breaking. I tried the Beats Solo Pro, yet the comfort level was not the best. The APMs are comfortable, sound very good, and the transparency mode is welcome, as at times my wife wants to converse, and the transparency mode makes that possible I purchased them as open box, and they were "excellent".

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nothing better on the market

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, quality is spot on! Thank you for the awesome product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s apple what else can I say. Super sound and great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earphones. Cant hear outside noise when set that way, amplifies when I need it. Makes air travel more enjoyable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shouldn’t waited that long…

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again. I ordered these for myself after months of debate (because of the hefty price tag) but my birthday came along and I took the plunge. I have the Apple AirPods Pro and they DON’T stay in my ears. Very annoying. These are now my favorite accessory. I am so thrilled with these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Superior quality. Unbelievable sound. Recommend this for everyone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They're okay.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I expected better audio quality. I honestly feel like my AKG Galaxy Buds hit harder. I personally would've gone with Sony's M5 equivalent headphones, but my wife is an apple sheep and loves them. Best thing in my opinion is the quality. They're nice and sturdy headphones that dont feel like cheap plastic.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, uncomfortable wear

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound great. However, they are very tight and heavy and have not gotten easier for using for hours at a time despite owning them for months. If you are sensitive to headphone weight or tightness then you should probably look elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lil pricey, good quality, fast shipping Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpod max headphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and amazing sound. The best headphone in the world, right now. Is the , airpod max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering was very easy and they had everything was in stock at Christmas time. Staff was very knowledgeable and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not worth the premium price tag

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and feels premium, however I don’t think it’s worth the price. There a few other over the ear headphones that are reasonably priced and have great sound quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really surprised with the quality and the sound quality as well. Well worth the money

    I would recommend this to a friend