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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 18015 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 570 Showing 11,381-11,400 of 18,015 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT SOUND

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and certainty is just as great as my older Bose headset. Would buy again!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Airpod max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything good except it is bit heavy..but it worth it overall

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling headphones. Great sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    noise suppressor

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is with me all the time during my study time to reduce outside noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a gift, the sound is perfect and the noise cancelling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always in use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would think these are actually attached to my daughter’s head!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He likes them!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson reports that the AirPods are GREAT!! Seems to be the case since I rarely see him without having them on his head!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing head phones. I use them for walking and they have the best sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lil expensive, but absolutely worth the money in my opinion. Sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality over my AirPods Pro. Feels transforming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best features, quality, and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound for a very reasonable price compared to audiophile headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirMax Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great blocks out outside noise, good quality

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad product and extremely expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really pleased with this product. It stopped working. Wouldn’t stay paired or powered on. It was still under the year warranty. We sent it in to be repaired or replaced. Apple sent it back saying that they didn’t find anything wrong with it which I find hard to believe because we exhausted all trouble shooting steps. When they sent it back it was surprisingly working just fine. After 3 months it stopped working again with the same issue. By this time the warranty needed and we were told it would cost the same amount as new headphones to get them repaired. These headphones are not worth the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Appleuser

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting this item for the longest time and finally convinced myself to get one! I do wish they had the blue/green more often in display but I got the green and don't regret it at all. I convinced my sister to get a matching one and love wearing it to study at cafes/library.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best Transparency mode I’ve ever tried. Good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for work, working out, and music, and just to cancel out loud noises.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality sound! Noice reduction is outstanding. I am totally pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it I use it everyday for work school or the gym it’s great for lifestyle use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeahhhh wooo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Survey response I absolutely low how clean it was and how friendly everyone was. I couldn’t believe it and I’m so happy with the prices. I wouldn’t shop anywhere else without it. This store has everything and I hope more people sign up for this

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bulky & Uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones produce quality sound and noise cancellation, but they are just heavy and uncomfortable. The top of my head gets sore after wearing them for longer than 30 minutes. It's not worth it for how expensive they are.

    No, I would not recommend this to a friend