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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 18018 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 601 Showing 12,001-12,020 of 18,016 reviews
  • Rated 5 out of 5 stars

    Not for gym

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but not for working out. But otherwise they are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spot on

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect bass and eq quality control I would definitely recommend for present or to enjoy for yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Good 2 B tru

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best present ever! My Grandson loves them so much he sleeps with them on. Enjoy….. JL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLE HEADPHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever headphones! I didnt though apple would make this amazing headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    You get what you pay for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly very surprised with the quality of these headphones. From the build to sound profile. Noise cancelling drowns a TON out!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headphones, could be better/better options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good but if you’re someone who loves listening to music and wearing your headphones from hours on end then I wouldn’t get these because they’re heavy and make your ears hurt. Sound quality isn’t bad but it can always be better & the same goes for the noise cancellation. Try the xm4 if you want something a little better for less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best headphones if you use Apple products. Sound quality is decent but with heavy lows and noise cancellation is fantastic. My only gripe is that you have to put them in their little case for them to fully turn off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product & price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Apple never fails and nothing could beat the Black Friday deal at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box AirPods Max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although these were open box, they only had a little smudge on the ear cushion we cleaned it right off and they have been perfect, we haven’t had a single issue with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best head phones I’ve had. Makes it much easier to concentrate on my work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Apple headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and noise canceling but heavy on ears.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But waiting for the next gen ones. Pairing is the best part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift, Good Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my wife and she absolutely loves them. She has all Apple products and adding these headphones was a good choice. She loves the sound quality and the comfort of wearing them for extended periods.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good product too expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, sound is crisp fit well but definitely not worth the outrageous price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, they’re comfortable and durable. The battery life on it is gre

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them best headphones on the market just not as loud as the beats

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are great, the only reason I don’t give them 5 stars is the price. I have everything apple so I know they charge a premium for everything they sell but $550 retail is a bit much. I paid a little less because they were on sale but it was still close to $500 and with tax brought them close to retail. They sound great, volume could be a little more but like with AirPods and AirPods pro apple likes to make sure you get the best sound. Sometimes I just want it loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    First pair of headphones. So far loving them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality, both sound, and build are great. Only weird this having to put them in their weird case for them to turn off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome, but a little heavy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing quality and sound. They also look great. My one complain is that they are a little heavy. When going from sitting to laying back on a weight bench, the weight of the headphones will cause them to slide off my head —even when adjusted properly for fit. Other than that, they are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing product. Great sound. It just works!

    I would recommend this to a friend