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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 18019 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 624 Showing 12,461-12,480 of 18,019 reviews
  • Rated 5 out of 5 stars

    Perfect headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for the gym or like work I sit at my desk watching shows and listening to music or even listening to an audible book these are perfect for daily activity and gym work Outs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great and just as expected from Apple! Best Buy had the best deal for the headphones i’ve been wanting for months!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely the best !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just over all use is amazing product for daily head gear wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! I wear glasses and it starts to bother after wearing for a while but i bought cushion sleeves for my glasses and it has helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Max

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are best earphones i ever bought. I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphones, as I athlete these are a perfect everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Though pricy, it is the best..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though pricy its worth it.. The sound is superb and the noise cancellation is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    High quality but pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my daughter. She loves them. They are a bit pricey, and a little bit too much bass for my taste but they're very comfortable, great noise cancellation and the usual Apple build quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones!!! I love these. 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever owned. Sound quality is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product very practical and highly recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product very practical and highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but takes time to break in

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great, but it takes some time to break in. I guess it is because of the Active Noise Cancellation. But a great product nevertheless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved them

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphone. I use them every day! I’m so glad I bought them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Pretty cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the comfort ; overall they are a good headphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hedphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds Awesome! Design, color and portability is nice. Easy set up. Light weight and battery life is GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple air pros max

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the product and customer service was perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Please redesign this.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple. But lately there customer base is for a higher clientele. It’s ridiculous how they can get away with charging people so much for something that is worth only $300. The head phone design is ok. It makes you feel like your a traffic stop person on a road way. They ear muffs get dirty to quick and also the head band area. I had to buy all these other accessories just to keep it brand new and clean. So lets just say spent almost $630 in total for everything. I returned it the next day because it was best for me and my family. 1 because of the hefty price tag, 2 because could hear my child, and t3 because of the weight it has. 4. Sound quality is the same as AirPods

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They're Premium

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't going to get these, mainly because of the price, but then I decided to give them a chance. I'm blown away by the noice reduction! There are none better out there. The sound quality is nice and talking on them works just as well, but the ANC is my favorite feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Personal Opinion

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re definitely great no doubt! The pricing is outrageous though. My suggestion is to cut the pricing down to at least 349 or 399. No discomfort with the headphones over the head either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, works well, a Christmas gift for my child.

    I would recommend this to a friend