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Customer reviews

Rating 4.7 out of 5 stars with 17939 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 17,939 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AMAZING!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound on point, the bass loud as can be, you will not be able to hear anything while u have those on excellent, the colors to choose from finally different from everyone else I love it all…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good audio

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavier than i expected, but great overall

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Apple Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sound. Easy to use and transport. Stay on your head no matter how you move

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation works great and easy to use. The battery life last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones! Expensive but the build quality is definitely there. There’s some weight to these headphones especially compared to average plastic headphones but I personally don’t find them overly heavy just enough to emphasize their build quality. Sound quality is very true, won’t blow your mind with powerful bass but they still sound great! Transparency and noise isolation is by far some of the best in any headphone. If you’re used to AirPod Pros these are such a step above, noise isolation works great on the pros but it’s amazing on the Max’s, best airplane headphones I’ve ever owned. The transparency mode on the Pro’s was never all that great, if you know what I mean it’ll blow your mind on the Max’s because transparency mode works very well and has become so much more useful especially in the gym, which brings me to the controls. Also designed very well, they’re simple and intuitive. You won’t find yourself fidgeting with these to switch between songs or modes and I love the crown to lower or raise the volume. The buttons are programable to a certain extent. So yes they’re expensive but they are well designed and very well built and very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable! The sound quality is spectacular!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing price and perfect fit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing for play and hearing quality and boosting music really enjoy atmosphere and music when working or playing lol !!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for running or workouts. Very stylish color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trucker confirmed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for my truckers out there. I needed a headphone that would block out the noise of the loud truck. Something that has a mic good enough to only pick up my voice and not the truck. Also the battery can last for a 12 hour day. I tried the Sony wh1000xm5 very good headphone but the ear cups were too small, if I turned my head too much the seal would break and the noise canceling would stop and let the truck sound come through. The AirPod max covers the whole ear and doesn’t break the seal. They are truly a work of art for us truckers. Completely makes my day 100% easier. Wife can hear me and me only. Battery last through the whole day. Also I don’t have to hear the loud truck. So I say go for it. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a gift I bought these for my girlfriend and she loves them uses them every day the quality is really good as well and the sound is spectacular highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great project

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great very clear very light Weight I would tell all my friends

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Performance and luxury

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and noise canceling amazing. The batery long last.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirMax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are so comfortable + the noise cancellation works so well, I cannot hear people beside me sometimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Headphoens!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found myself using this item more frequently than i’d expect. It’s been good for me and generally has a great noise cancellation and for transparency mode. It’s been a treat to have these on my ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Great but overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but too expensive. Pink is beautiful. Very comfortable. But is not worth the price. Had to return

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Love the sound and color. Best Buy. I enjoy them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great match with Apple products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and noise cancellation, this works better with Apple products

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for the gym

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very confy. The noise cancellation is wonderful for noisy atmosphere. Such a lovely color too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple's High End cans - can impress you, if...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I obtained these with a gift card from my work basically for free. I'm a bit of a headphone snob and have had my eye on these for a while but not at full price. I have the Sony XM3s and the VModa M-100s as my normal pairs of over ear cans. Since I got them for free, I'm very pleased of course. At full price, I don't know that I would suggest anyone get them unless you're independently wealthy and have money to toss around. Having said that, they work well and have an amazing transparency mode that really shines in places like office environments where you need to be aware of your surroundings regularly. The ANC is also excellent and really helps isolate you from modern office noises, plane sounds, or even outdoor sounds (up to a certain point of course) - they are a bit heavy on the head, the adjustable bars are smooth but prone to movement (they won't lock into place like some) and the outside of the earcups look like they'd be probe to scratching fairly easily. Some other pros are the earcup cushions are magnetic and can be replaced and the sound quality is fairly good. Not as bassy as the Songs but have a wide soundstage and keep everything more neutral (at least on my ears) Battery life is very good, provided you keep them tucked away when not actually using them. If you've got an iPhone and huge cash reserves these are a good not great choice. For me, for free, the combination of ANC, transparency mode, and the sound quality make these a terrific purchase. The only real downside is the case that's a joke and you might be wishing for a power button at some point but it shouldn't dissuade you from making the plunge if you're deciding on these and these alone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No complaints, outside of the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift. She loves them and mentioned that using the hands free features and switching from music to calls to voice commands has been seamless. She also reports that the sound quality has been great and the noise canceling is a great feature. Overall it's a good pair of head phones but you can get similar value or better for cheaper if it's not all about the brand for you.

    I would recommend this to a friend