Customer Ratings & Reviews

I recently purchased the AirPods Max from Best Buy, and I couldn’t be more impressed. From the moment I unboxed them, the build quality stood out—these headphones feel solid, premium, and incredibly well-designed. The aluminum ear cups and mesh headband give it a modern, sleek look that matches the price tag. Sound quality is phenomenal. The spatial audio feature truly enhances music and movies, making you feel like you’re in a theater. Active Noise Cancellation is top-tier—blocks out everything from airplane engine noise to chatty coworkers. The Transparency Mode is surprisingly natural and useful when I need to stay aware of my surroundings. Pairing with my iPhone was effortless, and the seamless integration across Apple devices is a huge plus. Battery life easily lasts all day, and the case, while a bit odd-looking, does its job well enough. Only downside? The price. They are expensive. But if you’re looking for top-quality sound, comfort, and Apple ecosystem benefits, the AirPods Max deliver. Would definitely recommend to anyone serious about audio quality and looking for a premium listening experience.

Comfortable and very good looking headphone. The headphone is a little bit heavy but not too bad. The sound quality and anc is very good. I would recommend this headphone.

The AirPods Max in Starlight deliver top-tier sound quality, superb noise cancellation, and long battery life, impressing customers with how rich, balanced, and immersive the audio feels . Reviewers love the luxurious comfort and premium build—the memory‑foam ear cushions and mesh canopy make long listening sessions cozy despite their 13.6‑ounce heft . You’ll also get the convenience of USB‑C charging, compliance with modern ports, and enhanced audio fidelity including Lossless and ultra‑low latency playback when wired, made possible by a 2025 software update . The elegant Starlight finish is beautiful, though it may show dirt more quickly than darker colors .

Before Apple updated the USB-C models with Lossless Audio support, I was a bit bummed out by the update and yet I still bought them again after my first pair with the Lightning iteration. I bought them again nun-the-less because of the build quality, distinguished Design, and first party connectivity with the iPhone because with the iPhone, unlike other brands, these headphone no matter what model you choose, are the best simply because of the Dolby Atmos and Personalized Audio support and seeming-less connectivity. The Soundstage is wide and the Vocals are tight even at the loudest volume with the headphones themselves vibrating almost at the touch with no leakage. If you don’t have an iPhone, I would go for the Sony or Bose branded headphones, but if if you’re a Apple above all type of consumer, I would pick these up in a heartbeat again and again. P.S. Keep the USB-C cable that comes with them, you will get the 24-bit, 48 kHz Lossless audio support as well with your Apple Music subscription.

As someone who spends 12+ hours a day juggling calls, emails, and travel, these headphones transformed how I work and unwind. The sound quality is honestly immersive, it has clear highs, rich bass, and zero distortion even at max volume. I have taken them on a cross-country flight, and for the first time, I forgot I was even on a plane. Noise cancellation is surreal, it silences chaos without making the world feel fake or overly isolated. The battery life is stellar! I’ve gone two full workdays without needing a recharge. The seamless connectivity across my laptop, phone, and tablet is a productivity dream. I use them for Zoom calls, music, podcasts, and even meditation all crystal clear. The build is sleek and super comfortable for long wear. Best Buy’s online was fast and flawless too. This was a splurge I don’t regret and if you’re on the fence, this is your sign. These don’t just play sound they upgrade your life.

sound canceling worlds amazing as well transparency mode. colors fire as well

Great sound quality and and ear comfort. Despite the weight on the headphones they’re good overall

The Apple AirPods Max are easily the best headphones I’ve ever owned. The sound quality is incredibly clear and balanced, with deep bass, crisp highs, and amazing detail that makes every song feel immersive. The Active Noise Cancellation works flawlessly, blocking out background noise so you can fully focus on your music, movies, or calls. The build quality is also top-tier. The materials feel premium and durable, and the design is sleek and comfortable even during long listening sessions. The ear cushions are soft, and the headband distributes weight nicely, so they don’t feel heavy like some over-ear headphones. Another standout feature is the Spatial Audio, which creates a surround-sound-like experience that makes movies and music feel more dynamic. Pairing with Apple devices is instant and seamless, making them super convenient to use.

The are the best headphones! Sound quality is insane and they automatically connect as soon as you put them on. So there is no need go all the way to your settings and click to connect. I like that you can turn the noise cancelation off and on. Some times it can be too overwhelming to no be able to hear any surroundings. So the fact that you can just toggle it off is awesome! The only downside would be that my they hurt my ears after a while but that can just be a me thing. Also believe it not but these do not bother me one bit once i lay down with them. Other headphones make it uncomfortable for me to just chill in bed with them on,with these apple ones no problem at all! I 10000% recommend these anybody and think theyre the perfect headphones

I’ve been using the AirPods Max for a few months now, and I can confidently say they’re the best headphones I’ve ever owned. The sound quality is absolutely phenomenal – rich bass, crisp highs, and an immersive soundstage that makes every genre of music shine. The noise cancellation is top-tier, easily blocking out distractions whether I’m on a plane or in a noisy café. Comfort is another big win. The headband and ear cushions make long listening sessions a breeze without any discomfort. The build quality also feels premium, and the design is sleek and stylish. The spatial audio feature with dynamic head tracking adds another level of immersion when watching movies or playing games – it’s like having a personal theater. Battery life has been solid too, easily lasting all day with moderate use. If you’re an Apple user and looking for premium headphones that deliver on every level, the AirPods Max are 100% worth it.

The AirPods Max with USB-C sound fantastic, especially when plugged in over USB - the detail and clarity really stand out. What I like most, though, is how easily they move between my iPhone and Mac. The connection feels effortless, and everything just works the way it should.

Great used product in the description that it was described. Love the functionality of the headphones and how they "Handoff" or switch audio to whatever apple device that I am currently using. Very easy to setup right out of the packaging. I do some music production and the sound quality is amazing to me. The battery life is pretty good and also has the option to connect to devices with usb-c.

I am extremely impressed with this product! From the moment I opened the box, I could tell it was high quality. The design is sleek and modern, and it feels very well-made and durable. The performance exceeded my expectations — everything works smoothly and efficiently. It’s easy to use, and you can tell a lot of thought went into the details. I’ve been using it regularly, and it has made a noticeable difference in my day-to-day routine. What I love most is how reliable and consistent it is. It does exactly what it’s supposed to do, and it does it well. I would definitely recommend this to anyone looking for something dependable and high-performing. Overall, I’m very satisfied with my purchase and would absolutely buy it again!

I’ve had some excellent sets of headphones over the years (Premium models from Bose, Beats, earlier AirPods, and a host of others) and I can say without hesitation: these AirPods Max USB-C are hands down the best I’ve ever owned. Sound Quality: Crystal-clear. Vocals stand out with incredible presence, highs sparkle without harshness, and the mid-range works beautifully for everything from rock to classical. Many reviewers also praise the detailed and refined tuning. The USB-C version even supports 24-bit/48 kHz lossless audio when wired. For me it’s realistic, immersive, and effortlessly premium. Comfort & Fit: They hug your ears. The over-ear design, plush cushions and canopy provide a feeling of being enveloped in sound without sacrificing comfort even during long listening sessions. One Reddit user noted “I can wear them for hours and not feel a thing.” Build & Features: Premium build quality, excellent materials and top-tier integration with the Apple ecosystem. The transition to USB-C means one fewer cable type for many users. Spatial Audio, ANC, transparency mode all perform well, and in every other important category besides one (see below) they feel superior to everything I’ve tried. Minor Downside: The mic / noise-cancellation performance for calls isn’t quite on par with the best in class, specifically I’ve found that in comparison to my AirPods Pro the ambient-noise isolation and mic voice clarity in noisy settings isn’t quite as robust. Reviewers have flagged the microphone behaviour as “not always predictable.” So if you rely heavily on headset calls in very noisy environments, this is a slight caveat. Conclusion: If you value excellent sound quality, premium build, and superb comfort, the AirPods Max USB-C are a fantastic choice. For me they deliver an unmatched listening experience. The mic/ANC for calls isn’t perfect, but it’s a very small trade-off given the overall performance. Highly recommended.

The AirPods Max deliver exceptional sound quality with deep bass, clear mids, and crisp highs. Active noise cancellation and transparency mode are outstanding, making them perfect for both travel and everyday use. They’re extremely comfortable with premium build materials, and pairing with Apple devices is seamless. Spatial audio adds an immersive experience, especially for movies. Battery life is solid at around 20 hours. The case could be better, but overall these are premium headphones worth the investment.

The AirPods Max are absolutely worth it. The sound quality is incredible, very clear, balanced, and immersive. Noise cancellation works extremely well, and transparency mode feels very natural. They are also very comfortable, even when wearing them for long periods of time. The build quality feels premium, and they pair seamlessly with Apple devices

Great sound, awesome fit and beautiful color. Great buy.

Excellent noise cancellation and music does sound richer with these. They not only connect well to my iphone, macbook, and ipad, but they easily connect to my nintendo switch 2. Tears of the Kingdom sounds fantastic with these via bluetooth. They also look great. Their weird smart case doesn't offer much protection, but I don't mind that, but do understand other folks who might prefer a legit case. Anyway, if you have the money to splurge, I recommend these.

Best sound quality, especially with Apple's lossless audio feature. Sound cancellation is the best on the market. The midnight color is also the best color and looks great with dark hair and with any fit. Seamless connection with Apple devices. People say it gets uncomfortable wearing for too long but haven't felt it with the plush area on top. Definitely recommend.

I’ve wanted an AirPod Pro Max set of headphones since they first came out. It finally bit the bullet and bought a pair. I could not be more happy. First of all typical Apple product everything just works with everything seamlessly. Second sound qualities is amazing. Third noise cancellation is absolutely phenomenal and transparency mode is just unbelievable.