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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.8 out of 5 stars with 5157 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max (USB-C)'s sound quality, comfort, and battery life. Many also appreciate the design, color options, connectivity, and fit, as well as the transparency mode and inclusion of USB-C. Some customers find the weight of the headphones to be a drawback, while others mention the price and volume levels as potential downsides. A few customers find the portability of the headphones to be an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 5,157 reviews
  • Rated 5 out of 5 stars

    The packing department needs to do better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is amazing but the shipping part I was disappointed I received the box opened and a sad attempt was made to close it. Thank goodness the product was damaged or stolen

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    If you can afford to drop $500

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can afford to drop $500 on plugs and you use apple devices then these are unmatched. On paper they dont seem to stack up well but when using apple to apple devices make the sound phenomenal. If $500 needs to go to bills then no they arent worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise Cancelling for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones! The noise cancelling on this makes you feel like you are in a silent abyss. The greatest headphones for flying, screaming kid, turn on noise cancelling and you hear nothing. Amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Air Pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max are awesome. The sound is amazing. Any one would love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I end up getting 2 pair of Apple max around the the holiday time copped both at a great price. Overall decent headphones for that price. Overall experience with BestBuy pick up was smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Job Apple!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new AirPods Max are a great step up from what I experienced with the first gen. The sound is superb and the connection is stable. The price may be up there, but trust me when I say you’ll get your money’s worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very incredible the sound is too exclusive with the music I listen to I recommend it 100 percent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AIR MAX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had an outstanding experience at Best Buy! From the moment I walked in, the staff was incredibly helpful and knowledgeable. They patiently answered all my questions and guided me to the perfect product for my needs. The checkout process was smooth, and I left feeling confident in my purchase. I highly recommend Best Buy for their excellent service and top-notch products. Definitely deserving of an excellent rating on the survey!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first AirPod pro max but these u love as well Great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones, but Apple can be pricy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality and the design of the headphones. The Spatial Audio and transparency features are great too. Noise canceling is just that, some of the best I have heard. However, the ear pieces absorb makeup and get dirty really easily. Battery also does more quickly since it’s always keeping location on. Price is also a downfall, but you’re paying for the name and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever owned. The sound is amazing and the build is solid.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable and high quality. Absolutely love them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    AirPods Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded amazing, great batter life. If you wear glasses maybe not the most comfortable after long periods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for the value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. I bought this for my wife. She really loves it. It is expensive but worth every dollar. I saw comments about the base and other features. I am very picky about headphones, but this has a complete 10 for me.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Sound quality

    Rated 4 out of 5 stars

    Working out

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and quality. Color is pretty. Good for working out. Noise cancellation works well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must have quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling ear wear. Great sound. I feel.like im at the theater.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit.. noise canceling is a must for air travel.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase - good sound quality & noise cancellation with quick shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    GREAT HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these headphones! The color was perfect!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my APMs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless on-head headphones on the market. Battery lasts forever and works seamless with Apple products. A little expensive but worth every penny if you plan to use them for several years.

    I would recommend this to a friend
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