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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.8 out of 5 stars with 5157 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max (USB-C)'s sound quality, comfort, and battery life. Many also appreciate the design, color options, connectivity, and fit, as well as the transparency mode and inclusion of USB-C. Some customers find the weight of the headphones to be a drawback, while others mention the price and volume levels as potential downsides. A few customers find the portability of the headphones to be an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 5,157 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic for Apple Users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the lightning version of these for years and then went for the newer version to get USB-C across all my devices. The sound quality, noise cancellation, and usability are unmatched across any other wireless headphones I've ever tried. I love the option of using the cable for true lossless listening, as well. Buy once, cry once.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, comfort, and battery life. So good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pod pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible Sound & Comfort – Worth Every Penny The AirPods Max completely exceeded my expectations. The sound quality is phenomenal — crystal clear highs, rich mids, and deep bass that doesn’t overpower. Whether I’m listening to music, watching movies, or on a call, the experience feels immersive and premium. The Active Noise Cancellation is top-tier — it blocks out background noise better than any other headphones I’ve tried. And when I need to hear my surroundings, Transparency Mode works like magic. Comfort-wise, they’re surprisingly light for their size. The memory foam ear cushions and breathable mesh headband make them comfortable even after hours of use. Battery life is solid, and the build quality feels ultra-premium. The design is sleek, modern, and unmistakably Apple. Highly recommended for anyone who wants the best in wireless over-ear headphones. They’re not cheap but you get what you pay for and more.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best Wireless headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirPods offer great sound, easy pairing, and all-day comfort—one of the best wireless earbuds available!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here’s a short, clean one with a title: Title: Premium sound and comfort Review: Excellent sound quality with deep bass and clear highs. Noise cancellation is top-tier, and the build quality feels premium. Very comfortable for long listening sessions and works seamlessly with Apple devices. Expensive, but the performance matches the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Elegant and Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is easy to pair. Music is fabulous listening in it. Comfortable for the over ear headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Comfortable and clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort, sound quality, look, lightweight, check check check all around!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great sound quality easy to use and connect to devices

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the price, great via USB-audio too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good purchase. I really enjoy the more neutral sound profile of the AirPods Max vs the WH-1000XM5 that I normally use. Even though they weigh more (383g vs 250g), the headband distributes the weight very well and as a result, it isn't fatiguing. The ear pads are so comfortable and the depth of the ear cup feels great. It has a very neutral, slightly warm character but much better bass and sub-bass response, so it is just great right out of the box. The clarity was shocking to me at first, too. The recent firmware update enabling USB-Audio over USB-C works beautifully well. It also works flawlessly over USB-C with my Windows 11 desktop, too. It is great to use for lossless audio and also have it remain charged up, too. I don't really use this in areas needing great noise canceling, but it is obvious that the ANC is quite good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Max: Premium Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Max for a few weeks now, and I can confidently say they offer one of the best listening experiences available—if you’re willing to pay the high price. Sound Quality: The audio quality is exceptional. The sound is rich, detailed, and well-balanced across all genres. Whether it’s music, podcasts, or movies, everything sounds immersive. The spatial audio feature with head tracking really shines during movie watching—it feels like a mini theater. Noise Cancellation & Transparency: Apple nailed the Active Noise Cancellation. It blocks out most ambient noise without making your ears feel pressured. The Transparency mode is just as impressive—super natural-sounding, almost like you’re not wearing headphones at all. Design & Comfort: The build feels premium, with aluminum ear cups and a breathable mesh headband. They’re a bit heavy compared to other headphones, and comfort can depend on head shape and how long you wear them. For short to medium sessions, they’re great—but some might find them tiring after long use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones sound better then I exspected,the connectivity was easy.im sure any apple user would love these.and Best Buy delivered promptly no problems there,All I can say is I’ve been using them more then my AirPods Pro.and they been my go to for years

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I-pod max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. I need noice canceling head phone for mowing, chainsawing, and my neighbor’s dogs! Wanted a head set to listen to music too. Had read reviews on how the speakers do the spacial thing as well. Bought them for myself at Christmas. The battery has a 20 hour life. The quality is what you expect from apple. The sound is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Love the AirPods Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, the look is stylish and the AirPods are so comfortable. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Enjoyed it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I genuinely enjoy using the AirPods Max. They’re expensive, yes, but every time I put them on, they remind me why people praise them so much. The combination of comfort, sound quality, and effortless Apple integration makes them feel like a luxury that’s actually worth having. If what you want is a premium, immersive listening experience, the AirPods Max deliver—and you’ll probably enjoy them as much as I have.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfort, sounds, and style. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Premium Apple Headphones with Familiar Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Excellent comfort, seamless Apple integration, superb ANC, and fast USB‑C charging. Cons: Heavy, pricey (~$549), minimal upgrades from the previous Lightning model. Best for: First-time AirPods Max buyers or those needing USB‑C compatibility; not worth upgrading if you already own the Lightning version.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and love it. Quality sound and fits perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you looking for high quality headphones that work with your Apple ecosystem? Then look no further than the AirPods Max. These are some of the best sounding headphones currently available. One issue with the AirPods Max is the microphone quality.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Sound quality

    Rated 5 out of 5 stars

    Luxury Sound Meets Everyday Functionality – Worth

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max (USB-C) in Starlight are hands-down the best headphones I’ve ever owned. From the moment I unboxed them, I could tell this was a premium product — the build quality is sleek, solid, and the Starlight color is absolutely stunning. They feel as good as they look. Sound-wise, these are a game-changer. The spatial audio makes music feel immersive, and the noise cancellation blocks out the world completely. Whether I’m on a plane, at the gym, or just relaxing at home, the clarity and depth of the sound never fail to impress me. I love that they now come with a USB-C port — finally! It makes charging more convenient and fits perfectly with my other Apple devices. They’re definitely an investment, but if you're an audiophile or someone who appreciates high-end gear, it’s 100% worth it. Apple knocked it out of the park with these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Premium Sound and Comfort Worth Every Penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max deliver incredible audio quality, the sound is rich, balanced, and immersive, especially with Spatial Audio. The noise cancellation is among the best I’ve experienced, blocking out nearly everything. The build quality feels luxurious, and the ear cushions are super comfortable even after hours of use. The controls are intuitive, and switching between Apple devices is seamless. They’re definitely on the pricey side, but if you value premium sound and design, they’re absolutely worth it.

    No, I would not recommend this to a friend
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