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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.8 out of 5 stars with 5158 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max (USB-C)'s sound quality, comfort, and battery life. Many also appreciate the design, color options, connectivity, and fit, as well as the transparency mode and inclusion of USB-C. Some customers find the weight of the headphones to be a drawback, while others mention the price and volume levels as potential downsides. A few customers find the portability of the headphones to be an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 5,158 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Amazing sound, but hard to justify the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on the AirPods Max is excellent. Music sounds full, clear, and immersive, and they’re very comfortable to wear, even for longer periods of time. That said, there are several downsides. The noise cancellation could be better, especially at this price point. It’s also not always clear when they’re on or off, which is frustrating. I think need to be in the case whenever not in use. Which leads me to... the case is another disappointment. It doesn’t offer much protection, and the headphones feel like they could scratch easily. I already feel like I need to buy covers just to keep them looking decent. Walking with them is also not ideal. Movement seems to interfere with the sound and makes it sound off, which limits when and where I actually want to use them. The biggest issue is the price though. It feels WAY too high, even when they’re on sale. Not sure if I can justify the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Muhammad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Apple headphones for a while, and I’m really impressed. The sound quality is crisp with deep bass, and phone calls are always clear. They fit comfortably in my ears and stay put even when I’m moving around. The pairing with my iPhone was instant and seamless, which makes them super convenient. Overall, a bit pricey, but totally worth it for the quality and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you really like music then i think you should get the AirPods Max (USB-C) in Midnight are an impressive pair of premium headphones that truly stand out in both sound quality and design. The audio is rich and well balanced, with clear vocals, deep bass, and an immersive experience especially when using Spatial Audio. Noise cancellation works extremely well, making them perfect for studying, traveling, or just enjoying music without distractions. The Midnight color looks sleek and modern, and the build quality feels very solid and high end

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Premium headphones with excellent sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max deliver outstanding sound quality with rich bass and clear details. They feel comfortable for long listening sessions and connect seamlessly with Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing, even better bow with lossless!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max have always delivered premium build quality, exceptional ANC (Active Noise Cancellation), and spatial audio that’s hard to beat in the Apple ecosystem. But now, with Apple’s quiet update enabling lossless audio playback via USB-C to USB-C connection, they finally close the gap that audiophiles have been pointing out since launch. Lossless Audio Over USB-C The biggest upgrade: you can now connect the AirPods Max directly to your Mac, iPad, or other compatible devices using a USB-C to USB-C cable to enjoy 24-bit/48kHz lossless audio. This bypasses the limitations of Bluetooth compression and makes a noticeable difference for trained ears—especially when listening to Apple Lossless, FLAC, or high-bitrate files. While it’s not full high-res (e.g., 192kHz), the clarity, dynamic range, and separation are improved. Build & Comfort Still as durable and comfortable as ever. The stainless steel frame and breathable knit mesh canopy give a unique blend of luxury and function, though the weight remains on the heavier side for long sessions. Sound Quality Even before lossless, the AirPods Max delivered incredibly balanced sound with strong bass, detailed mids, and crisp highs. Now, with wired lossless support, the already excellent drivers are pushed further—especially for studio recordings and orchestral tracks. Noise Cancellation & Transparency Top-tier. Few headphones match the ANC capabilities of the AirPods Max, and the transparency mode is still one of the most natural on the market. Battery Life & Charging 20 hours of battery life remains standard, and USB-C makes charging more convenient—no more Lightning cable needed. Downsides • Still no power button; relies on case placement or time-based sleep. • Wired lossless only works through USB-C—not through the Lightning-to-3.5mm dongle or with analog sources. • Expensive, especially if you don’t fully live in the Apple ecosystem. Verdict The addition of lossless audio via USB-C gives the AirPods Max the audiophile credibility they were missing. They’re still very Apple-centric, but if you’re deep in the ecosystem and care about sound quality, these now feel like a complete package. Rating: 9/10 – Premium sound meets premium design—finally lossless.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Great audio and you look slick. Perfect for the airplane!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancellation and sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic headphones, The first set we got didn't seem to grip my girlfriend's head. I returned the first pair that was a an open box item and purchased this new pair. This one has been great and fit is just right. They could certainly benefit from the option to grip tighter for those with small heads, but as far as sound and call quality they are excellent. I've spent a lot of time on phone calls with her when she has been outside by a busy road. The call quality was great and I couldn't tell she was out by a busy road.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Beats vs. XM’s vs. AirPods Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **Note: compared these to Sony XM 4-5, Beats Studio 3** Absolutely insane noise cancellation, probably the greatest sound I’ve heard from a headphone, and switching between devices and modes is seamless. On the flip side, these are HEAVY for most people, but I enjoy the weight personally. The ear cups are very comfortable, but the area surrounding the ear can get a bit of pain during extended use. Lastly is the price. It’s ridiculously expensive for what it is, however I grabbed them on sale a bit closer to typical over-ear headphone prices. But there is no chance I would buy them at full price. I’ve been looking for a headphone like this for so long and barring the two negative physical features, I’d use these for life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design

    Rated 5 out of 5 stars

    Awesome gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable with great cushioning and support. Lightweight, stylish, and perfect for all-day wear. Fits true to size and looks good with everything. Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    good sound and comfy to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fab quality rich sound and comfortable to wear for any length of time compared to my beats. Love the noise cancelling its fab and can't husband rubbish tv football so a bonus. Wanted to use on flight but not able to plug in or WiFi so back to beats on a flight which was the main reason i bought them now have to buy an adapter at extra $60 cost

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent and well worth it purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a Christmas gift for my daughter, she loves them and never takes them off. Says sound is great and comfortable - she loves the noise canceling as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Headphone Experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with nice comfortable padding. Noise cancelation is above expectations and battery is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods Max from Best Buy and I couldn’t be happier with both the headphones and the shopping experience. The sound quality is outstanding—clear, balanced, and immersive. Noise cancellation works so well that it blocks out background noise completely, and the Transparency Mode feels super natural. Spatial Audio makes movies and music feel like you’re in a theater.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones, got them to replace my bose quietcomforts and it's even more comfortable. The sound quality is the same but it's a very easy pair of headphones to use if you use an iphone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Battery lasts a long time and they feel super comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and the sound quality is amazing. Noise cancelling feature is wonderful. Link automatically to my macbook and my iphone. Love the color too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great headphones (with caveats)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the sound and the new lossless / ultra low latency capabilities. But it’s still baffling that Apple didn’t at least update the chip to get them on par with the features of the AirPods Pro (Conversation Awareness, Adaptice mode, etc.). Also, as many people have no doubt reported, they are heavy (but this is not as noticeable as I thought it would be). And the case is, shall we say, weird at best. Also, I wish the USB-C port was on the left ear cup and not the right, but that’s just down to preference.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Peaceful travel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max are the perfect travel companion. The battery life, noise cancellation and sound quality are exceptional. Just put them on and settle in to your seat for a quiet travel experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with these headphones! The comfort, over the ear fit, and sound quality is perfect! Highly recommend if you’re in the market for some new headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent. Love the color and that it’s USB-C vs. the lightning that I have. The sound and ANC is great too. So easy to connect straight from the box too! I’m all Apple so it fits well in my Appleverse!

    I would recommend this to a friend
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