Customer Ratings & Reviews

Best buy treats their customers like criminals. The guy wouldn't let me hold the the box to read about the headphones citing safety reasons. Smart...treat your customers like they are thieves. I am not going to shop at BONEHEAD BEST BUY anymore.

Sounds Equality sucks for call. For the price these are

Really not comfortable. I wish I could return them.

Had to return these because there was a buzzing sound. Did not live up to the hype.

Best Buy never delivered product and charged me for product I don’t have. It is big mess.looks like fraud to me. They sell something they don’t have and don’t delivered product and then cancelled replacement without permission and do not want refund money

Good headphones I guess, my daughter is in the "in" crowd now, way to expensive

Got these on sale for $400, but after about an hour of wearing them it made my ears sweat, the area above my ears hurt (I did stretch them out as shown on reddit, which did improve the feeling, but would still be too tight over time). On top of that, theyre absolutely horrible to travel with. Honestly, I don’t think theyre worth it, even on sale. Get the airpods pro instead, that is truely a great product.

Not worth the money they are very heavy and uncomfortable

Returned due to lack of new features for the price point

They have an ongoing issue where if you shake your head or touch the headphones, they lose connection for a few seconds. I was so exited to have them, but after dealing with this issue, I returned them the next day. It’s a common issue with apple they have yet to fix. Prepare to deal with disconnection every 2 minutes. Don’t recommend buying them until apple comes out with a fix

I so wanted to like these but the sound degrades after time to a muffle.

I tried these for a couple days and could never get used to the weight. They just weren't comfortable.

ANC not working on brand new Airpods Max unit, product examined by the Apple store, and it just came out the box with this issue, this shouldn't happen with premium products.

Headphones are not worth the price tag. Most headphones in the $200 range will be equal if not better than these. Also fall off your head during certain activites .

Too heavy / Too expensive / Noise Cancelling Tech is old / Does not support LDAC and LHDC / The case is too big / No foldability.

broke after three months. when you turn your head they disconnect

Not worth the price I would stick with my AirPods Pro’s.

I thought these would have been more of a black but they were more of a dark dark blue than a black. I returned them the same day immediately after opening so I can’t say anything about quality or how they sound

not a fan. far way too heavy. i got a headache 10 minutes into wearing them.

Horrible! No equalizer unless you use Apple Music. On phone calls, the other person says I sound horrible. Not what I expected for a $500 pair of headphones. Returned them and got another brand. I’m very happy with the new pair.