Customer Ratings & Reviews

There are some things I don't like about the headset. 1) The ear cushions are sometimes uncomfortable. I was hoping it was a wear-in/break-in thing, but I now believe it's a permanent thing. 2) Updating firmware on this is not easy, but the update that was released shortly after I bought them was a general problem for everyone. 3) I was expecting better ANC but now realize that is an unfair expectation, as I'm comparing the Max headset with my in-ear AirPods Pro. They work well enough in an office environment, though. 4) There should be more color options (and less blingy or feminine colors). Even primary colors would better suffice than the current selection. 5) I'm not sure these offer a true $500+ headset experience...they seem to be overpriced. They don't feel as polished as I expected for $500+. 6) Battery life is not the greatest but disabling Find My (don't do this unless you're only using in an office or at home) helps a lot in lessening power consumption. This headset is definitely better than my Beats Studio Pros!

Her friends all had one and she tried and then she loved it so I got her one for Christmas

These are the best earbuds I have ever purchased. The noise canceling is the best feature.

One of the best headphones for everyday use. The sounds are crispy and a really comfy fit.

The perfect gift, a great option when you want to listen to your music with perfect sound.

Great buy for my teenage granddaughter. Product is high quality. Very good for the price.

These are amazing quality! I got them for my boyfriend, for christmas and he loves them!!

i recently had the pleasure of shopping at Best Buy, and I must say, it was an outstanding experience from start to finish! The store was impeccably organized, making it easy to find exactly what I was looking for. The selection of electronics is simply unbeatable-from the latest gadgets to household appliances, there's something for everyone. What truly stood out was the staff. They were incredibly knowledgeable and friendly, ready to assist with any questions I had. I was particularly impressed by their willingness to help me compare different products and offer recommendations based on my needs. It felt like I was getting personalized service, which is a rarity these days! Additionally, the checkout process was seamless, and I appreciated the various options available for payment and delivery. I left the store feeling satisfied and excited about my new purchase. Overall, Best Buy has earned my loyalty with their exceptional service and fantastic product range. I can't wait to return for my next tech upgrade!

Comfortable and light weight when on, the sound is crystal clear. I like how you’re able to control the sound and noise cancellation on the headphones itself vs using phone.

These are awesome they do everything you expect them to do. I tried all the other brands and none of them compare to the apple AirPods Max. The noise cancellation is top tier, hits the lows and highs crystal clear.

Love the sound quality and color. Sometimes it feels a bit tight on my head but that’s mainly when I’ve worn them a lot at once.

Not as loud as I expected especially for the price… like the instant connection when I put them on.

love these. They actually had a great deal on these. Pick up was easy and setup was easy

It as very good in terms of sound and everything. The service was very good at Best Buy!

I love them I wear them everyday I’m so happy that I finally saved up enough to get them

My daughter loves her headphones and the only downfall is her sister wants them for Christmas this year!

Purchased the Apple AirPods Max (USB-C) in Midnight for my preteen, and she is obsessed! She wears them all day, every day—whether she’s relaxing, dancing, or just enjoying her favorite tunes. These headphones are hip, stylish, and totally on-trend, making them her absolute top-requested gift this year for her birthday. The sound quality is phenomenal, the comfort is unbeatable, and the Midnight color is sleek and sophisticated. If you’re looking for a gift that will truly wow—these are it! Highly recommend!

The headphones have a very good sound quality and has a very long lasting battery life.

My new headphones sound great and are very comfortable. The sound quality is excellent!

Best gift for myself I could get, love the color, audio is great. Love how I can ignore people with the noise cancellation