Customer Ratings & Reviews

Great sound and very comfortable. I use these for traveling and they are perfect. They probably would not be my choice for going to the gym due to being heavy.

I told myself i’d never be able to justify buying these for the price, but they went on sale and I caved. Needless to say, best headphones I have ever used. The noise cancellation is so good I can’t hear a single thing when I turn it on, and it’s almost dangerous. New update for Lossless audio as well made it a large factor to my purchase. I have Beats Studio Pros and honestly, they do not compare. I usually get headaches from them being on my head for long periods of time, but not with these. The mesh really helps with the pressure on your head. Worth my money.

Well I really the way they fit on your ear do not bother you the quality sound is amazing compare to the beat . I was beat user before but you can not get wrong with AirPod pro max . Also I love best but always got you back with Savings on open box items . Thanks

Ive tried so many headphones , earphone, differenf brands... name it! But this apple headphone is the best! The best ever!! Nothing can beat this! Its worth the price!! I bought one also for my hubby and he loves it too! He likes it a lot and he is so hPpy ! This thing is so durable too! Amazing!!! The best! Very comfortable to wear, sound is superb! Beautiful! You should try it!

I bought the AirPods Max and couldn’t be happier with both the product and the overall experience. The sound quality is incredible — clear, immersive, and balanced across every genre. Noise cancellation is genuinely next level, and transparency mode feels natural rather than artificial. They’re also extremely comfortable; I work from home and am in constant meetings and I’ve worn them for hours at a time with no discomfort, which is rare for over-ear headphones (especially doubled with eyeglasses!). What really stood out to me was the peace of mind that came with buying these from Best Buy. With how flooded the market is with fake or questionable AirPods Max, it was reassuring to purchase from a retailer I trust and know is selling authentic products. Everything was sealed, registered properly, and exactly as expected. The buying experience itself was smooth and effortless. Shipping and delivery was fast, everything was ready on time, and there were no issues or surprises. I also appreciated having the option to add AppleCare, which made an already premium purchase feel even more secure. On top of that, Best Buy’s frequent sales on this product make it even more tempting. Between the quality, reliability, and pricing opportunities, I’ve genuinely considered picking up a second pair. I’ve already recommended these to friends and would absolutely buy from Best Buy again for high-end tech. This purchase delivered on every level!

The best noise canceling headphones ever. Comfortable and slick looking. Definitely worth the money. Easy to clean too. I wish I had these a while ago. Never taking them off

My wife absolutely loves her headphones! She wears them at the gym, at home, listening to music, and watching movies. She loves being able to contol the transparency when she’s in the zone working out. She doesnt have a problem with them falling off while running or lifting weights. She loves the sound quality and not to mention they’re her favorite color purple. I’d day run don’t walk your wife will thank you.

Obsessed! I wear them every single day! The noise canceling feature is so noise canceling sometimes I feel off balance, but then I can just press the button for transparency and sound lightly bleeds back in. It announces my texts and notifs if I want, but I can also turn that feature off if and when I want it to. I love them so much

I love the sound quality and noise cancelation on these. They're also comfortable and aesthetic looking.

I have both the AirPods Max and the Sony XM5, and honestly, the Sony ones are way better. Why? They have better battery life, are more comfortable on my head, and are less expensive. The AirPods Max are very aesthetically pleasing and slightly better noise cancellation, but they start to hurt my head after just 30 minutes of wearing them, and I find myself charging them almost every other day. With my Sony headphones, I can go a month without charging, and they still perform great.

The AirPods Max sound incredible — super clear, rich bass, and amazing noise cancellation. They make music sound full and detailed, and the build feels really premium. The only downside is they’re a bit heavy, and not exactly something I’d want to wear out and about for too long. Definitely more of a “sit back and enjoy the music” kind of headphone. Overall, the Max are for when I want to really listen,

I don’t normally write reviews, but my recent experience at the Best Buy on Atlantic Avenue in Brooklyn was so smooth, supportive, and genuinely impressive that I had to share it. I came in looking to purchase the new Apple AirPods Max with USB-C, and from the moment I walked in, the staff made me feel like a priority. I was immediately greeted by a team member who didn’t just point me in the right direction—they walked with me, explained the differences between the Lightning and USB-C versions, and answered every question I had about compatibility with my other Apple devices (MacBook Pro and iPhone 15 Pro Max). What stood out the most was how knowledgeable, patient, and enthusiastic the associate was. They offered real insights on sound quality, noise cancellation, and how spatial audio performs in different environments. I felt like I was talking to an audio expert, not just a retail associate. When I asked about setup and return options, they clearly explained the AppleCare+ benefits, return policy, and even took the time to unbox the product with me to check for defects—a level of customer care you don’t always get in big box stores. They also made sure I had a USB-C charger at home and recommended a great deal on a dual-port wall adapter without being pushy. To top it off, checkout was quick, and the rep even helped me enroll in My Best Buy membership to get rewards and early access deals. I walked out feeling confident in my purchase, and honestly, just really appreciated as a customer. In an age of rushed transactions and limited support, this team took the time to make it personal. If you're in Brooklyn and shopping for tech—especially Apple products—the Best Buy on Atlantic Ave is hands down the place to go.

I've had these for a couple months now and they are probably one of the best purchases I've made this year. Best quality and comfort I've seen in headphones. Definitely worth the price,

I LOVE. they’re pricey but SO worth it. the color is perfect, the sound is astounding, they’re comfortable, the battery life is impeccable. i’ll stress how worthy the investment is to anyone.

I like the look and sound of these headphones. I love how they seamlessly connect and transfer between all my devices such as my phone and iPad without me having to switch it manually in settings or Bluetooth each time. Only thing I don’t like about them is the price and them not staying on my head during certain workouts. It’s very annoying to try doing some floor exercises and the headphones being to heavy that they slip right off my head. If this didn’t happen and they were significantly cheaper thay would be the perfect headphones. They are comfortable on my head and don’t hurt my ears. I can wear them for long periods of time with no issues.

I previously purchased the AirPods Max in blue and gave them to my daughter. Unfortunately, I didn’t get a chance to rate that pair. I am now reviewing the same product in purple, which was actually the color I originally wanted. At the time, it wasn’t in stock—and since I was traveling that very day, I couldn’t wait. I use headphones whenever I travel to reduce noise and help manage travel anxiety. I usually turn the volume up almost to maximum to drown out background noise while listening to music. These headphones took that mission personally. When it comes to noise cancellation wow. I could not hear the captain’s announcement, the humming of the plane, or anything else. It was just me and my music. No outside interference whatsoever. Apple clearly understood the assignment. These headphones will not disappoint, but fair warning: use noise cancellation with caution the first time. When I first used them at home, my neighbor’s house was broken into and the alarm went off. I didn’t hear a single thing. On the bright side, I slept wonderfully. On the not-so-bright side… I still feel a little bad. As for the color, the purple is a soft, universal shade—elegant, calm, and absolutely beautiful. In summary: incredible sound, elite noise cancellation, excellent comfort, and possibly the ability to transport you into another dimension. Highly recommended just maybe don’t wear them if you’re on neighborhood watch.

For pricing, it might be a bit overboard. But overall, very very GOOD headphones. So it’s more of a check your wallet situation (I imagine the Sony’s equivalent is only slightly worse) Noise Cancellation 9/10 I can be in the gym with their ahh music blasting, and once I turn on noise cancellation it’s genuinely 95% silent except my music. Audio Quality 10/10 Yeah it’s really good, I can feel the bass. Aesthetics 10/10 Not gonna lie, Apple’s Maxes are probably my favorite headphone design because they get rid of that extremely clunky feeling you get when seeing other people wear gaming headset-esque headphones outside. It actually adds to the outfit without doing too much.

Sound quality was so much better than I expected. As was the comfort!

I'm a musician but not an audiophile. This, to me, is very cool because I get to appreciate music, instruments at it's best without having to worry too much about the technical aspects of bitrate, lossless kpbs/kHz, and etc. If you're in the same track I am, you will LOVE these things. Hate the price, yes, but love the device itself. If you can, get the USBC-to-3.6mm cable from Apple so you can use these guys in planes, retro music players or basically anything else. Also, the Midnight Blue color is essentially a cool shade of dark gray, has little to no blue in it.

I really like everything, I love the color and they are comfortable