Customer Ratings & Reviews

Excellent headphones Great sound Great look Expected

Great Quality. I work in a loud environment, so the noise canceling is great on this model. would recommend to a friend

Apple did the biggest one with these. The noise cancellation is amazing I love using them at the airport and the gym. I would recommend getting a silicone case for them because they do stain other than that no complaints these are truly amazing.

I love them! I use them for the gym, however, you have to keep them in the case for it not to lose battery when youre not using them. Theyre very comfy! I do wish the price was a tad bit less, as my sonys xm5 sound a lot better (& are cheaper)

These are overall fantastic headphones. The sounds quality and comfort are absolutely amazing. My only qualm is sometimes the microphone doesn’t pick up the greatest if I’m on a phone call with someone. But other than that these are great.

This was a very good purchase. I really enjoy the more neutral sound profile of the AirPods Max vs the WH-1000XM5 that I normally use. Even though they weigh more (383g vs 250g), the headband distributes the weight very well and as a result, it isn't fatiguing. The ear pads are so comfortable and the depth of the ear cup feels great. It has a very neutral, slightly warm character but much better bass and sub-bass response, so it is just great right out of the box. The clarity was shocking to me at first, too. The recent firmware update enabling USB-Audio over USB-C works beautifully well. It also works flawlessly over USB-C with my Windows 11 desktop, too. It is great to use for lossless audio and also have it remain charged up, too. I don't really use this in areas needing great noise canceling, but it is obvious that the ANC is quite good.

This Is an Excellent pair of Headphones. They are well Balanced, Not to loud in the highs or Lows , Very accurate sound Quality. The build Quality is better than any headphones in this price range, you don’t have to worry about the headphones snapping or breaking, but maybe the mesh the sits on the head which i have not had a issue with. If you can comfortably afford these, then go for it, they are well worth it. The case it comes with is something i think will grow on most owners. And it being apples main pair of headphones, becomes anyone with a apple device there best choice for a premium headphone/earphone for there ecosystem.

These were purchased for my partner and me! We each have a set and are totally impressed! The sound is great! The privacy feature works beautifully and easily! The connection is automatic and has operated flawlessly! I HIGHLY recommend these AirPods Max!

Love these headphones. Comfortable and sounds is great!

Thank to Best Buy I found them in my favorite color!

Excellent noise cancellation and music does sound richer with these. They not only connect well to my iphone, macbook, and ipad, but they easily connect to my nintendo switch 2. Tears of the Kingdom sounds fantastic with these via bluetooth. They also look great. Their weird smart case doesn't offer much protection, but I don't mind that, but do understand other folks who might prefer a legit case. Anyway, if you have the money to splurge, I recommend these.

I didn’t think I needed another AirPod but these are next level quality. Great cyber Monday price so great value. Not sure I would pay full price though. Slightly more comfortable than my beats. Noise canceling and noise transparency incredible compared to my AirPod pro2.

I’ve been using the AirPods Max for a few weeks now, and I can confidently say they offer one of the best listening experiences available—if you’re willing to pay the high price. Sound Quality: The audio quality is exceptional. The sound is rich, detailed, and well-balanced across all genres. Whether it’s music, podcasts, or movies, everything sounds immersive. The spatial audio feature with head tracking really shines during movie watching—it feels like a mini theater. Noise Cancellation & Transparency: Apple nailed the Active Noise Cancellation. It blocks out most ambient noise without making your ears feel pressured. The Transparency mode is just as impressive—super natural-sounding, almost like you’re not wearing headphones at all. Design & Comfort: The build feels premium, with aluminum ear cups and a breathable mesh headband. They’re a bit heavy compared to other headphones, and comfort can depend on head shape and how long you wear them. For short to medium sessions, they’re great—but some might find them tiring after long use.

I recently purchased the AirPods Max, and I’m very impressed! The sound quality is excellent with amazing clarity, and they were a great price. My son absolutely loves them—he says they’re comfortable and the audio experience is top-notch. Definitely worth it if you’re looking for premium headphones at a reasonable cost.

I got this for 399 during Black Friday sale. Do not hesitate to buy these whenever you see the sale. Clean and sweet sounding. Wide sounding stage. I have listened to Sony xm3 for many years and tried their xm6 recently; however, never have such pleasant listening experience like the AirPods Max.

Love the sound the quality and they are super comfortable.

honestly didn’t expect to love the AirPods Max as much as I do. The sound is crystal clear — every song feels like I’m in a private concert. The noise cancellation is incredible too; it’s like the world just melts away the moment I put them on. They’re surprisingly comfortable for long listening sessions, and that sleek design always gets compliments. Definitely one of those things you don’t realize you needed until you have them.

Best Buy is the greatest company ever! I once worked for this company and absolutely loved it!!! I wish I could go back but I’m returning as a customer and expressing my gratitude for this company. Great people , great service and great overall quality on products. These headphones sound amazing!!!! Comfort is so-so if you wear thick glasses that press on your head. God bless!!!!

The color and sound quality are absolutely incredible. True to Apple form they are perfect. Had one issue pairing them the second day, but they had picked up a different device.

The AirPods Max deliver exceptional sound quality with deep bass, clear mids, and crisp highs. Active noise cancellation and transparency mode are outstanding, making them perfect for both travel and everyday use. They’re extremely comfortable with premium build materials, and pairing with Apple devices is seamless. Spatial audio adds an immersive experience, especially for movies. Battery life is solid at around 20 hours. The case could be better, but overall these are premium headphones worth the investment.