Customer Ratings & Reviews

I am very happy with my purchase of the Apple max head phones.

Drove a total of 3 hours (mostly in traffic) to get home n find out that they didn’t hold a charge. Got them “open box” with the condition saying “Excellent” . They were scratched/dirty and the box was also damaged (i do understand they weren’t going to be BRAND NEW, hence “open box”) however, they told me they were inspected before purchase which the name of the person was ripped off the description that says “inspected by ——“ They were ALSO still paired to the person prior which employees are supposed to make sure they disconnect when returned.” When calling the store, you can’t speak to any team members (bellflower outlet location) so they direct you to customer service which told me I had to drive ALL the way back which is a lie. Ended up calling the closest Best Buy to me and they let me return the item. I should’ve listened to the reviews from this location.

They’re ok. Not best quality but easy to use with iPhone

Won’t charge sound was good though. Would recommend another brand

Too me they sound crisp, great in all modes but I can’t stand the weight of them, they also make my ears sweat within 30 mins of wearing them

Experienced some issues with the connectivity but overall very good.

Not loud enough, but after trying several brands, I think I’ll repurchase them because the noise cancelling is amazing

The only thing bad it that’s it’s tight on my head fix this and I’ll give a 5 star

Ok headphones would like more bass in the sound quality

Very heavy for the money I would expect a lot more out of them. I bought these and the Bose ultraquiet and liked those better so I gave the apple to someone and they gave them back and told me to just return them

it’s a 10/10 for me beyond expectations and worth the money

After a while they stopped working out of nowhere literally waste of money

They rock love the sound and quiet sound around me

Headphones are constantly disconnecting. It’s not worth 500$ i would buy a fake pair just for the appearance these are the worst headphones ever. They do not stay still for the gym or even walking they are constantly falling down. These headphones aren’t worth 500$ they are poorly made

Movie good AirPods Max’s it works very well bro very well

Very nice bass, however they are not loud. Would be perfect if they were louder. Definitely not worth the price.

Is the best for sport runnig and wslking on the gym

Not for me, but theyre nice. Expensive, I don’t like that I can’t work out with them

I an only assume that Apple wants to kill this product line off. While headphones themselves are nice and well integrated with the phone Apple has zero interest in supporting them after you buy them. Since they have no power button they need to be in the special slip cover that comes with them to enter low power mode (and even then there is still continuous power drain). If you lose the slip cover Apple will not sell you or provide a replacement. You just have to take your chances with sketchy third party options or prowl eBay for a second hand OEM one. If I had known they didn’t support these I never would have spend $500 on them. Pathetic Apple, you’ll take people’s money for them but can’t be bothered to ensure they stay usable afterward.

These headphones were phenomenal, the first day I got them I listened for a couple hours at home with getting stuff done around the home. The next day I was sitting at my desk at work, took the headphones off and popped on of the earcups on. Just sitting at my desk, editing photos, I had somehow accumulated moisture in the earcups and saw that moisture all over the drivers. After about five minutes online, I realized the apple care I bought was useless and that everyone is experiencing this to a degree. The Apple care is useless because this concern makes the headphones a ticking time bomb. It’s not a matter of if the moisture will kill them, it’s when. And when it does Apple will tell you that there is water damage. So you either pay a ton of money to have them fix it just to have the problem again, or you pay a bunch of money for a new pair to have that problem again. Just get something else. Wait for Apple to make a proper gen 2 so they can brag about how they are IP rated now.