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Customer Ratings & Reviews

Model:
MWW73AM/A
SKU:
12309546
$524.19

Customer reviews

Rating 4.8 out of 5 stars with 5792 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the excellent sound quality, comfort, and long battery life. They also appreciate the appealing design, easy connectivity, vibrant color options, and natural-sounding transparency mode. Customers are negative about the product's weight, which impacts its portability. Some also find the volume insufficient and express concerns about the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 5,792 reviews
  • Rated 3 out of 5 stars

    Mid headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good headphone but now worth 500$, I think skull candy headphones are better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They rock love the sound and quiet sound around me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too big (lose)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t fit (too lose) for my head for the price I paid. It’s beautiful but not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pretty but that’s about it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited for these. I had Sony xm5s for a couple years. The noise cancelling is a game changer for working from home! I bought these Dec 3 and less than 2 months later the noise cancelling/transparency just stopped working. Sound still played but my very pretty, pricey headphones didn’t serve the purpose. Buyer beware because Apple is not Apple anymore. They’re terrible at customer service and product development. I’m deep in the Apple ecosystem and have been for 20 years but yet again I’m questioning why. Pretty headphones that don’t function and don’t get fixed rapidly even with Apple care + aren’t worth it. I’ve put some Sony and beats headphones through the wringer. These things were babied for the ~6 weeks I had them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Airpods max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is muffled when you talk on the phone but otherwise the product is great for noise cancelation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movie good AirPods Max’s it works very well bro very well

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an ok buy I haven’t used it very much since this is a gift, but I’d say it was a good deal

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy - No After Purchase Support

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I an only assume that Apple wants to kill this product line off. While headphones themselves are nice and well integrated with the phone Apple has zero interest in supporting them after you buy them. Since they have no power button they need to be in the special slip cover that comes with them to enter low power mode (and even then there is still continuous power drain). If you lose the slip cover Apple will not sell you or provide a replacement. You just have to take your chances with sketchy third party options or prowl eBay for a second hand OEM one. If I had known they didn’t support these I never would have spend $500 on them. Pathetic Apple, you’ll take people’s money for them but can’t be bothered to ensure they stay usable afterward.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me, but theyre nice. Expensive, I don’t like that I can’t work out with them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best for sport runnig and wslking on the gym

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Too expensive for the quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice bass, however they are not loud. Would be perfect if they were louder. Definitely not worth the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drove a total of 3 hours (mostly in traffic) to get home n find out that they didn’t hold a charge. Got them “open box” with the condition saying “Excellent” . They were scratched/dirty and the box was also damaged (i do understand they weren’t going to be BRAND NEW, hence “open box”) however, they told me they were inspected before purchase which the name of the person was ripped off the description that says “inspected by ——“ They were ALSO still paired to the person prior which employees are supposed to make sure they disconnect when returned.” When calling the store, you can’t speak to any team members (bellflower outlet location) so they direct you to customer service which told me I had to drive ALL the way back which is a lie. Ended up calling the closest Best Buy to me and they let me return the item. I should’ve listened to the reviews from this location.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but nice my wife loves them I do not suggest getting used

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Premium build with decent sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special audio wise. High quality feel though

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok headphones would like more bass in the sound quality

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    No thanks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took them back. They’re so heavy they wouldn’t stay on my head.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay. Too expensive for the sound and features. Bowers and Wilkins or Sennheiser would be a better pick for the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fatal flaw

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were phenomenal, the first day I got them I listened for a couple hours at home with getting stuff done around the home. The next day I was sitting at my desk at work, took the headphones off and popped on of the earcups on. Just sitting at my desk, editing photos, I had somehow accumulated moisture in the earcups and saw that moisture all over the drivers. After about five minutes online, I realized the apple care I bought was useless and that everyone is experiencing this to a degree. The Apple care is useless because this concern makes the headphones a ticking time bomb. It’s not a matter of if the moisture will kill them, it’s when. And when it does Apple will tell you that there is water damage. So you either pay a ton of money to have them fix it just to have the problem again, or you pay a bunch of money for a new pair to have that problem again. Just get something else. Wait for Apple to make a proper gen 2 so they can brag about how they are IP rated now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A-

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well, however the light colored fabric can get pretty dirty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpod Maxs

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting to glitch on me and not connect everyday like their supposed to , fully charged or not

    I would recommend this to a friend