Customer Ratings & Reviews

Not worth the price I would stick with my AirPods Pro’s.

Headphones are not worth the price tag. Most headphones in the $200 range will be equal if not better than these. Also fall off your head during certain activites .

Still connecting to the previous owner. Not able to find it in my FindMy, and not automatically connecting to my other apple devices.

I finally took the plunge and got the AirPods Max from Best Buy, and wow - these headphones are incredible! The sound quality is absolutely phenomenal with rich bass, crystal-clear mids, and crisp highs. The active noise cancellation is the best I've ever experienced - it completely blocks out airplane noise and office chatter. What surprised me most is how comfortable they are for extended wear, despite the premium build. The spatial audio feature makes movies and music feel immersive, and switching between my iPhone, iPad, and Mac is seamless. The battery life easily gets me through long flights and work days. Best Buy's customer service made the purchase smooth, and I couldn't be happier with this investment in premium audio!

Got these on sale for $400, but after about an hour of wearing them it made my ears sweat, the area above my ears hurt (I did stretch them out as shown on reddit, which did improve the feeling, but would still be too tight over time). On top of that, theyre absolutely horrible to travel with. Honestly, I don’t think theyre worth it, even on sale. Get the airpods pro instead, that is truely a great product.

I went to 2 Best Buy stores waiting to get a second pair for my daughter, but she said the New ones have the same defective issues of loud crashing sound accompanied by the inability to listen to music. Annoyed Father

Not recommended. Titel says all. For $300+, not a great purchase

I purchased then returned these open box/used so my review is solely based on that. The color should be called barley black. Side by side with the space grey it's nearly the same color. The previous owner never un-paired it from their "Find My" app so I had to pair it every time I used them so it was a big hassle.

I thought these would have been more of a black but they were more of a dark dark blue than a black. I returned them the same day immediately after opening so I can’t say anything about quality or how they sound

Sounds Equality sucks for call. For the price these are

Good headphones I guess, my daughter is in the "in" crowd now, way to expensive

They have an ongoing issue where if you shake your head or touch the headphones, they lose connection for a few seconds. I was so exited to have them, but after dealing with this issue, I returned them the next day. It’s a common issue with apple they have yet to fix. Prepare to deal with disconnection every 2 minutes. Don’t recommend buying them until apple comes out with a fix

Too heavy / Too expensive / Noise Cancelling Tech is old / Does not support LDAC and LHDC / The case is too big / No foldability.

Best buy treats their customers like criminals. The guy wouldn't let me hold the the box to read about the headphones citing safety reasons. Smart...treat your customers like they are thieves. I am not going to shop at BONEHEAD BEST BUY anymore.

Brought this an open box for Christmas. Would not stay connected and Best Buy charged a restocking fee on an item that was already an open box and was defective. It was returned the next day. The return process is ridiculous.

I tried these for a couple days and could never get used to the weight. They just weren't comfortable.

I connect to my desktop PC but the connection is very unstable. The headset feels comfortable and i appreciate the wireless aspect but my head is literally 2 feet from the computer and the connection drops a lot.

Best Buy never delivered product and charged me for product I don’t have. It is big mess.looks like fraud to me. They sell something they don’t have and don’t delivered product and then cancelled replacement without permission and do not want refund money

I so wanted to like these but the sound degrades after time to a muffle.

Sound is mediocre ESPECIALLY for the price. Ear pads absorb sweat and smell horrible. Tried different variations from Amazon and the result is still the same. Look elsewhere.