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Customer Ratings & Reviews

Model:
MWW83AM/A
SKU:
12182058
$499.00
Save $50.99
The comparable value is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 5809 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional sound quality and comfort of the product, along with its long battery life, appealing design, and seamless connectivity. Users also appreciate the vibrant color options, comfortable fit, and natural-sounding transparency mode. However, some customers have expressed concerns about the product's weight, which affects its portability, and a few also mentioned that the volume could be louder or questioned the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 5,809 reviews
  • Rated 1 out of 5 stars

    not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetic wise, they are amazing. But truthfully, when you are working out with them, the headphones get soaked, making your music or any noise coming out of it sound like it is underwater. For this price that shouldn’t be an issue.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    I wanted to love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a fan. far way too heavy. i got a headache 10 minutes into wearing them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service on the price match

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with best buy seller different no match done

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ANC not working, had to Return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC not working on brand new Airpods Max unit, product examined by the Apple store, and it just came out the box with this issue, this shouldn't happen with premium products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! No equalizer unless you use Apple Music. On phone calls, the other person says I sound horrible. Not what I expected for a $500 pair of headphones. Returned them and got another brand. I’m very happy with the new pair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Airpod max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but the battery life wasn’t the greatest

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth The Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned due to lack of new features for the price point

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are heavy and make your ears sweat And the noise cancellation is not that good

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    To heavy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look amazing but they are to heavy no recommended for working out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke after three months. when you turn your head they disconnect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Max Airpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall experience & color available is not the best, I plan on returning I have been busy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor Noise Cancellation feature! I’m returning to Bose Quiet Comfort headphones. Shame on Apple!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    missing item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not receive item was excited to buy this. i ordered same day shipping. never came lost package and they never gave me my refund. they said they will and never did

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BEST BUY SUCKS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad ..... they never came in and best buy refused to send another replacement ... this is a scam make sure u put insurance

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    :(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT LOUD ENOUGH , save yourself some money and just get airpods

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible connectivity

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, for the price these things suck. After a few months it becomes a struggle to connect to the iPhone. I have to drop it from the phone and start over connecting it at least once every day. Too expensive for this hassle.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Air pod pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable, heavy and Audio quality is okay at best

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No longer a customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a scam! I DO NOT recommend buying from them especially online. I ordered a Mac that was never delivered & they are taking no accountability. Customer service is complete trash, conveniently no one is s able to help with issues, you’ll just receive excuses that a ticket was made with no further explanation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    perf!! :D

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came quick and in perf condition! i’m absolutely obsessed with them. so comfy, cute, and the sound quality is perfection. coming from first gen airpods that were on their last leg, this was a much needed and appreciated upgrade. the noise cancellation is fabulous as well!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    AirPod Max USB-C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was okay but if you want any bass then get something else. The ear covers made my ears/head itch during use.

    No, I would not recommend this to a friend