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Customer Ratings & Reviews

Model:
MWW83AM/A
SKU:
6550080
Your price for this item is $449.99
The comparable value price is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 3759 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max (USB-C)'s sound quality, comfort, and battery life. Many also appreciate the design, color options, connectivity, and fit, as well as the transparency mode and inclusion of USB-C. Some customers find the weight of the headphones to be a drawback, while others mention the price and volume levels as potential downsides. A few customers find the portability of the headphones to be an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 3,759 reviews
  • Rated 1 out of 5 stars

    Horrible!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! No equalizer unless you use Apple Music. On phone calls, the other person says I sound horrible. Not what I expected for a $500 pair of headphones. Returned them and got another brand. I’m very happy with the new pair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too heavy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these for a couple days and could never get used to the weight. They just weren't comfortable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Connection issues when you touch them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have an ongoing issue where if you shake your head or touch the headphones, they lose connection for a few seconds. I was so exited to have them, but after dealing with this issue, I returned them the next day. It’s a common issue with apple they have yet to fix. Prepare to deal with disconnection every 2 minutes. Don’t recommend buying them until apple comes out with a fix

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When unpacked it came with a small scratch on one of the eqr piece.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh, sadly.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. I don’t know where all the buzz comes from. They are not pod enough and they are very expensive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound wasn’t as expected, better off buying another brand for the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not BUY AIRPOD MAX (READ REVIEW)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy REFURBISHED AIRPOD MAX. Why? 1. Most of them are still linked to someone iCloud account. 2. AirPod Max has engineering flaw - Water condensation inside the earphones 3. It will give you a lot of headaches when you go to Apple and ask for a REPAIR despite being under 1 yr warranty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They are pretty but not comfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really not comfortable. I wish I could return them.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Not wate/sweat resistant

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice and the audio quality is amazing. However, these headphones are not water/sweat resistant. Does not have H2 chip. Also the cups irritate the ears

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return these because there was a buzzing sound. Did not live up to the hype.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones are not worth the price tag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are not worth the price tag. Most headphones in the $200 range will be equal if not better than these. Also fall off your head during certain activites .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds good, but heavy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and connect very easily to iPhone. But they are too heavy for me. Going back to my XM5.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible connectivity

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, for the price these things suck. After a few months it becomes a struggle to connect to the iPhone. I have to drop it from the phone and start over connecting it at least once every day. Too expensive for this hassle.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these would have been more of a black but they were more of a dark dark blue than a black. I returned them the same day immediately after opening so I can’t say anything about quality or how they sound

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They rock love the sound and quiet sound around me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Airpod max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but the battery life wasn’t the greatest

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keeps on disconnecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps on disconnecting. Went to best buy to try to get it repaired but they said it needs to be replaced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice but not for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not worth the money, not good for someone who uses them to mainly workout

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price I would stick with my AirPods Pro’s.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing you buy really with this product is the name. It feels very cheap.

    No, I would not recommend this to a friend