Customer Ratings & Reviews

I would never buy anything from Best buy again. Happy holidays

They are heavy and make your ears sweat And the noise cancellation is not that good

I purchased then returned these open box/used so my review is solely based on that. The color should be called barley black. Side by side with the space grey it's nearly the same color. The previous owner never un-paired it from their "Find My" app so I had to pair it every time I used them so it was a big hassle.

Leaks sound, doesn't turn off, hurts head after a while. Returning immediately.

The open box item arrived but was assigned to someone else's Apple ID, so I had to return these for a refund.

Nothing special audio wise. High quality feel though

my item was never deliver - best buy did not take responsibility and they refused a refund or replacement. never purchase anything from BestBuy online unless you want some headaches .

Aesthetic wise, they are amazing. But truthfully, when you are working out with them, the headphones get soaked, making your music or any noise coming out of it sound like it is underwater. For this price that shouldn’t be an issue.

Had to return them. The sensors were faulty meaning everytime I took them out of the case they wouldn’t connect or recognize that they were on my head. New pair works fine though

NOT LOUD ENOUGH , save yourself some money and just get airpods

Brought them and they didn’t work at all. Had to keep them on a charger to talk on them

They look amazing but they are to heavy no recommended for working out

Heavy. Not good audio. Great noise cancellation. Disconnected often.

I’ve had these for not even a year & have barely used them they are still in the box and they don’t work anymore

Stopped charging after using it for 3 months. I took it to the gym maybe 3x and then it stopped

Best Buy is a scam! I DO NOT recommend buying from them especially online. I ordered a Mac that was never delivered & they are taking no accountability. Customer service is complete trash, conveniently no one is s able to help with issues, you’ll just receive excuses that a ticket was made with no further explanation.

Sound was okay but if you want any bass then get something else. The ear covers made my ears/head itch during use.

I knew that this had pretty much no upgrades besides new colors and now USB-C port, but it still comes with things tht i desliked about first generation one, very heavy, I can feel pain from plastic pressing against top of my head. I can’t comfortably workout in gym without them sliding off especially when im laying down. In order to add more comfort and protection, I would be left with unbearable discomfort from weight. Definitely returning them back.

I couldn't talk on it every time I was on a call. I tried to use it, but the person couldn't hear me.

not a fan. far way too heavy. i got a headache 10 minutes into wearing them.