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Customer Ratings & Reviews

$222.99

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 722 Showing 14,421-14,440 of 15,376 reviews
  • Rated 3 out of 5 stars

    Nice sound but not the best battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new set of AIrpods for my son. I am rating this relative to the review he has given me on his older pair. He likes them and they sound very good but the battery life seems to be 2 to 3 years at best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The anc is great, but man do they take a lot of getting used to. The fitment is not the best regardless of which ear size you use. I guess it could just be my ears being weird size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Service the Only Outstanding Feature

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase and delivery was flawless from Best Buy, however, the quality of the AirPods are lackluster. Less than a year owning them, and had to replace them due to mechanical failure.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They are comfy but can’t seem to stay in my ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them but they keep falling out of my ear even with the different sizes. I tried them all and they all fall out. Also they die pretty fast I think it’s like 4 hr battery life or something .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were terrible. They lasted less than a year. I had to keep resetting them. The AirPods Pro would work for a short time, then quit again. Don't buy these!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have issues with this pair my previous ones worked great I’m not sure what the problem is but my daughter has the same one and hers also have issues. I will be taking in Thank God I bought the warranty

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not made to last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great but after about a year the touch settings started to not work anymore. Now I can only stop the music on 1 pod and even then it’s kind of troublesome.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They fall out all the time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, but they have to stay in you ear to appreciate it. They fall out frequently. I have tried all the sizes. I could never workout with these in my ears and never risk wearing them on my bike. The noise cancellation is ok. My Bose is considerably better. It does connect easily and reliably with more then one Apple device. I would not buy again given how they are so unreliable to stay in my ears.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So fragile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, but it is so fragile, I accidentally dropped these about 2 feet and now the case won’t charge the airpods, what a waste of $250.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing too crazy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are cool same as beats basically but sometimes ppl can’t hear you and you can only use noise cancellation with both EarPods in

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keep falling out!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointing! I am an avid Apple fan, but this time Apple didn’t come through. These things constantly fall out of your ears no matter what size you have. The sound is great and I love the noise canceling feature but the rubber tips make these things impossible to keep in my ears. I am already outside of the return period, so I will be selling these and buying the ones that are not the pros so that they will stay in my ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're okay, I said they're okay becuase I was able to hear my texts or calls. They kept falling out of my ears and hurt my ears too. Another thing was the sound wasn't too good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned due to fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned these. Tried all the sizes but they just don’t stay put. The regular AirPods I have fit great, but not these. Sound was also mediocre.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mid

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always fall out my ear in every sized bud, sound cancellation is way better than previous generations though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Typical apple garbage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They constantly disconnect literally all the time, says it’s connected but there not battery life sucks overall a typical apple product…garbage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on a recommendation from a friend who uses an iphone. Didnt work as well with my android phone as my sony earbuds so i returned them. They are very comfortable i will say.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get them fixed within 4 months of owning them, had to get the box repaired/replaced. Hopefully they will last longer than 4 months this time for the price we paid

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay. My ears are a little smaller I guess, the smallest size attachment thing hurts my ears and when I talk they fall out. I miss my regular AirPods.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones in exchange for some beats and it was the worst decision i’ve made buy beats not these horrible headphones they die quickly and fall out ur ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    THEY ABSOLUTELY SUCK AND CUSTOMER SERVICE IS NO HE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was working for a while but for only about a month. They are great but when they started to bug out, they became INSUFFERABLE. They will disconnect and reconnect whenever and my other apple devices won’t connect to them, only my phone. The stemless connection between the devices is non existent. I tried to get into contact about it and I didn’t get any help. The sound is fine but the connection is horrible and the case always seems to be dead even when I charge it. I tried disconnecting and forgetting the device on my other devices but it wouldn’t work. It kept changing the name of the AirPods to ao-Bo-etc. and I’m Not sure what that was but it shouldn’t be renaming itself when I try to reconnect when I disconnect them. Everything about it besides the sound is awful. Even the sound seems to be getting a bit low but it’s not noticeable most of the time. The fit is more a of personal preference but for me they don’t fit snug and they always fall out. They are very uncomfortable to wear. I advise you get a pair of these somewhere else or reconsider a better noice cancelling device. I waited a while before my review to make sure there were no problems and I was right because these are a more than an inconvenience. DONT BUY THESE

    No, I would not recommend this to a friend