Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$222.99

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 724 Showing 14,461-14,480 of 15,376 reviews
  • Rated 3 out of 5 stars

    Replacement Pair

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for a older vision that only lasted 2 years. Hey he’s a teenager. Anything could happen. Should have purchased the extended warranty but didn’t!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok…

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not really a fan. I do not know what all the hype is about these AirPod Pros. They fall out of my ear, disconnect at times, and they’re a bit bulky.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, but could be better designed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pieces fall off easily, otherwise the technology is pretty good. You do feel disconnected with the world and sometimes it off-balancing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods Pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancellation but they don’t fit in my ears as well as I’d like.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Won’t stay in ears.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and nose cancellation is great. But these things always fall out your ears. Not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Water resistant?

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I used them to run outside and they stopped working when they had contact with the drizzle, unfortunate.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the wireless charger capability. These are the most uncomfortable air pods I've ever owned. I've changed the tips and still no luck. The battery dies half way through the work day. Waste of money. I thought I was upgrading from my skull candy their batter is 48 hours non stop by with Apple I get less than 4. I would love to return them. Bought 2 pair, my husband wore his once and didn't a dj to the discomfort, he went back to his JBL

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    IPods suck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I bought an earlier model of theseIPods. Standby and talk time time sucked less than 4 hours, I asked the sales associate if they had improved on the standby and talk time and she told me, absolutely and now it last for more that 15 hours. I bought and found out it was not any better that my first IPods I had. Secondly, it doesn't work well paired with two phone at once. Plantronics leaves IPods in the dust,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear pods!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Can’t even tell they are in my ear. Very comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the battery life at all. Having trouble with the charger. Not even a month old. I’m. It to impressed for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality for Money

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good product. Noise cancelling does not work. Totally I don't like this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I returned them.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPod pros were not as amazing as I expected them to be although I had similar feelings about my new iPhone as well. The AirPods Pro’s look cool and offer great features but the functionality just doesn’t work for me- they fell out of my ears on multiple occasions… I have purchased many sets of iPod pros and couldn’t afford to loose another pair this way. Returned for Beats Pro- they stay put way better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t do it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly to me not worth the extra money just buy the regular version

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    apple airpod

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in one month, right pod is not working but best buy dint help. worst service from bestbuy as we couldnt trust.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pro/Con

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods are good for listening to music with or without the sound blocking, but when on a call the mic sounds muffled and is bad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Ear pod

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pods do not stay in your ear. The piece is to make it adjust to your ear but it just slips right out your ear. Not secure and safe!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No Charger Plug Included

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magsafe charger does not come with a wall plug and requires USB-C plug in (not the normal USB plug-in). IE you have to go buy a charger with it too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One o them stopped working , no solutions given other than buying a new pair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very cheap

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap it seems like they last no more the the life of the warranty

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to charge but sounds great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't come with charging brick, just the cable. Not Best Buy's fault, but Apple is really scummy for this practice. Solid headphones though.

    I would recommend this to a friend