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$222.99

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 734 Showing 14,661-14,680 of 15,376 reviews
  • Rated 1 out of 5 stars

    AirPod Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids upgraded to the AirPod Pros & love them. Happy about the purchase it was easy & fast delivery.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ugh!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bass after ten uses. Now have to ship off and see if apple will fix only four months old. Junk

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Problem charging left ear bud.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned 3 different pair of these, and for some reason the left ear bud always has a problem charging. Other than that alright item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible shipping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t know if they are any good because they kept getting lost during shipping

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Connection problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going great but now they won’t even connect to my phone. Keeps saying connection failed

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defected AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them one month ago they were perfectly fine until yesterday my right airpod pro wouldn’t work at all only the left one did.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    annoying hiss

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    annoying hiss in left earbud/ apple "repaired" it but the sound remains. i no longer use them. do not buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Charging Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a month yet, and had to take to Apple-care and now I have To wait a week before They Ship another Charging Case!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great With Android

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for a pair of ear buds that actually work with my Samsung Galaxy Tab S6. I had bought Samsung's but, believe it or not, they didn't work well at all, not even with their app. I heard so much about Apple's AirPods Pro and decided to give these a try. Lo and behold, these work fantastic with my Tab S6. Sure, there's a couple of things you can't use, like Siri, but that wasn't a deal breaker for me. I was looking for superior sound and man, these put the cherry on the cake for me. The noise cancellation feature works like a charm. I mean, really, no noise gets through at all, whereas Samsung's ear buds left a lot to be desired. The ear fittings come in 3 different sizes and are very comfortable Connectivity is easy and fast. My only gripe is that Apple doesn't include the 20W USB-C Power Adapter. However, they do come with the wire to charge via a port. All in all, I'm very happy with this purchase and would highly recommend these. They're very impressive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods pro, I have been using 2nd gen airpods for a while but was having problems with them falling out. I decided to get the Pro model after Best Buy dropped the price to 189.99, I also had a couple gift cards to use, I showed them a lower price on Amazon and they did a price match so it ended up with me spending $50 out of pocket, otherwise I would not have spent the $250 for the Pro's. Pro's- Good fit, they do not fall out, great sound quality, works seamlessly with my Iphone, love the transparency mode for active noise reduction since I use them when I am driving, great volume even though I am somewhat hard of hearing, I have used other devices and found that I could never get the volume loud enough. Cons- I find the way you adjust volume, answer calls and control music cumbersome, you need to pinch the microphone piece instead of tapping like on the 2nd gen models, I know you can just tell siri to do this but sometimes I would rather not especially if I am around other people, of course you can also control all these functions from your phone. Overall I'm very happy with my purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate them. They don’t stay in your ears. Even after buying different plugs, they constantly fall out with simple movements.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    defective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    defective, will not hold a charge. have attempted to charge with provided cord and iphone 11 charger and neither the case nor the airpods will charge. was previously able to connect with my iphone now it will not even show how much charge is remaining. there are no indicator lights on the case any longer. have had these less than 2 weeks and used them maybe for 3 hours total

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They SUCK!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not have a good battery span. I was listening to a podcast which was at least an hour. What thin 30 minutes I had to recharge it because it was already at 25 percent!! I had to take them back!! It was such a inconvenient!! It would’ve been nice if they just gave me a replacement!! Nothing was offered to me!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep having noise. Even apple cannot find the reason and fix it. Have to return

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    get it working

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I use both of them, people cant hear my mic but when I take out the right, it works. Not cool

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Won’t but again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy I had to return them only one side was working. Very Sad . And my refund took 2 months to get back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too big for my little ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using for one day, I returned them. Sadly my ear canals were too small, even with the smallest pieces on. One kept falling out also. After wearing them for an hour I got a headache and my ears were red. I really wanted them to work for me but it just was not a good fit! As far as the anc- amazing!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated these bc I have small ears and they kept falling out, so in switched to the original ones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the airpods pro since they advertise they work for people who workout and sweat. Definitely not the case. Bought a pair in March 2022 - within 20-days they broke. Thought they were lemons and would give them a 2nd chance. 2nd pair broke in 45 days outside the return timeline. Definitely would not recommend buying these to anyone I know - terrible quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Try a different brand of AirPods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst ever AirPods constantly falling out of my ears and loses connection to iPhone. I don’t recommend.

    No, I would not recommend this to a friend