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Customer Ratings & Reviews

$222.99

Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 740 Showing 14,781-14,800 of 15,376 reviews
  • Rated 1 out of 5 stars

    Not for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item they kept falling out of my ears. Being a smaller person they just don’t fit right. Not to mention the noise cancellation didn’t work so great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied at all. It falls out all the time. I tried the smaller one, also doesn’t stay on Place at all. It’s like I threw away $200. So disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped charging

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the airpods stopped charging after only a couple months of very minimal use (Used for phone calls, and listening to music while I clean house)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like these. Too hard for husband to use and too small for him to put into his ears. A short time in use before they need charging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pods fell apart from minimal use within 2 months. Barely used and kept in shaded cool place indoors. Went to use one day met with fizzle and pop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad bad bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally hate these earbuds. They’re always falling out of my ear. Always

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak connection could never have my phone in my pocket always disconnected. Anything getting between headphones and device would result in disconnection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had my AirPods for a year and the rubber piece is falling off and geek squad said the protection plan doesn’t cover that

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would Not Buy Again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed. Worked out and they fell out of my ears every two seconds. I would return in a heart beat but with the holiday it was past the 15 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Falls out of ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls out of ear constantly. Only the right one though. Even with memory foam tips still falls out. Many friends have this problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They defective!!! I have to bring them back!!! I buy second generation thos was defective too!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods Pro no good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It donot stay in my ear it drop out and sometimes people cant hear me when I connected to the Airpods Pro. I am thinking about returned them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t care for these. Earpieces were uncomfortable which made sound quality not as effective. 2nd gen much better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son in Texas but Best Buy never emailed me the Apple free trials for Apple Music & Apple News. Best Buy sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy Apple wireless headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter paid for them after hers died after owning them for a little over a year. I think they are junk I wouldn’t buy them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out of my ears all the time. Don’t like them. I like the cheaper $139 pair better. They never fell out of my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ehhh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not you it’s Apple not that good of quality. Disconnects for no reason

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They Suck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sick. Couldn’t get a good fit. Had trouble getting both to connect. Phone calls sucked as did voice messages. Returned them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The falling airpods.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just can't stop these from falling out with any tip. I have gone back to my old Airpod 2's.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one at best buy new , i opened and was used i can see marks like was open with small screwdriver … refurbished! Beware

    No, I would not recommend this to a friend