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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 15,376 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Loving the sound!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the sound I’m getting from my AirPods Pro. The sound is much better than the AirPods 2 I had. The noise cancellation makes a big difference too. They fit nicely in my ear and are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    My own earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they have different size ear pads in case some of us don’t have standard size ears. Excellent sound. I was worried about them falling out, but they seem very secure.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE NOISE CANCELLING FEATURE IS AMAZING, VERY GOOD SOUND QUALITY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greens

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Apple AirPods 2nd generation and love them. Haven't had any problems except when I forget to charge them. I would love to have the Apple AirPods Pro (1st generation) with Megsafe Charging case - white!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, sad to lose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife especially wanted airpods and these worked great for her. Unsure if through her clumsiness or if the case opened unexpectedly, one of the airpods dropped through the floorboard of the car. Not worth paying $200 to rescue one airpod.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, spatial audio, and the noise cancelation is amazing! Walking down a busy street and I can't hear anything around me. With three different types of bud sizes, these fit perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for Ignoring People.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Very comfortable. Perfect for blocking out noise at work. Only gripe is the battery life. It really varies from use to use and I charge them frequently. Only a minor gripe though.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The regular air pods had good sound but were an awkward fit, these are worth the extra money for the amazing sound and comfy fit, I have actually forgot I was wearing them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    LOVE!!!! GET THEM

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THESE, I love that they have the noise cancellation and that you can change back and fourth to transparency and noise cancellation on my phone. The battery also last VERY LONG

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro Rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro are an amazing product! I love the features, the quality of sound and the fact that they don't pop out of my tiny ears! This Apple product rocks my movie and music experience!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro are excellent. The battery lasts a very long time. It lasts almost 6-7hrs if you are using it constantly. Without use, the battery lasts 3 days. The noise cancellation feature is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so hesitant to buy the AirPods. I love my apple products but was Leary of the comfort factor. But I love them. They are comfortable and the noise cancellation is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They stay snug in my ear when I workout and I no longer breakout from wearing the over the ear headphones while I workout. The noise cancelling feature works great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these. I had them for years before losing one. Then I just did not want to buy one, so I still use just one, lol!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For Business and Pleasure

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my air pods pro so much that I bought two. I am highly dependent on it when transacting business and talking to my customers. At night before sleeping, I use it to watch tiktok videos on intagram, so as not to wake my husband.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Upgrade compared to the regular AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connectivity, I love how seamless the transition is when switching out the AirPods when I’m using them one at a time. The noise canceling feature is great on flights but the transparency feature is great when you’re using them for running/jogging. I would rather have these than the Beats any day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's good but I wish you can control the volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a wireless headphone before, but it's a lot more convenient than I thought it would be especially since that I don't have blue tooth in my car. The tips come in 3 sizes for your ears, so you can choose the right size. I don't know about other brands, but I personally think the noise cancelation works pretty well too. The only function it's missing is volume control. You cannot adjust the volume on it without grabbing your phone, which I thought it's a little bit silly. It kind of loses the point of them being wireless. I wear them to the gym sometimes where I would put my phone away. I have to keep looking for my phone to adjust the volume when the music gets too loud or quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Does not take laundering well.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not take laundering well. Good performance and noise cancellation good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after getting a fake set from that a-z company. Yes, they are genuine and they WORK. The noise canceling is good (once you find the right set of ear tips) and they connect seamlessly with my iPhone 12 Pro Max. They connect to my Razr 5G and laptop with no issues. Of course, the full functionality is only available in Apple devices, but that's not a problem for me. Audio quality is great, although I don't like using them for regular phone calls. FaceTime, Google Duo and WhatsApp video calling all work great with them, which is kind of odd, but I think that's just me. Would highly recommend them, especially since I didn't pay full price at the Apple store.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and call quality is really good. They fit well in the ear without falling out. Easy to pair and setup. Just wish the battery life was a little better.

    I would recommend this to a friend