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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 15,376 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Fit and Very Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after several ear infections with my 2nd generation AirPods. These are very comfortable and cancels noise and 1000 x better than any other AirPods I previously owned!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound don’t stay in ears too well but get the job done

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great bluetooth awesome features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and sound totally love the noise cancellation. The battery is good for hours of enjoyment. Awesome features like from the find in the iPhone you can track them down very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great For Working Out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelation with the ability to turn it on and off. Nice fit for working out and running without them falling out once. Nice atmos feature puts the sound all around you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after just using them for 3 days, they’re pretty good. The bass and mids could be a little better at low volumes. The transparency feature is amazing! At a 100% all surrounding sounds are greatly amplified, feels like I’m wearing a hearing aide. Noise cancelling are pretty good for being bud style headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Happy 12 year old

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son told me these were the best birthday present ever. He tells me they have amazing sand and uses them daily. Charging them is a breeze and are comfortable in his ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am never disappointed with apple products. I upgraded from the AirPods to AirPods Pro. Much more comfortable for long wear and I love the noise cancelling feature and water resistance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    fantastic!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these!!! the spatial audio and noise cancellation is outstanding!! just got them today so haven’t used them much yet. they are really hard for me to get out of the case with my long fingernails so just fyi, maybe I’m not doing something right! i’ve never worn earbuds before so I have to get used to them, once I changed it to the small size ear tip they stay in great though and feel comfortable. i’m still not used to squeezing the tip to change the volume and all that so I have to learn and get used to that still I’ve just controlled them from my phone. any I’m pretty excited though and I think I made a great choice, everything sounds spectacular using them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Greet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise Cancellation Is excellent, are comfort and small.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and LOVE the noise cancellation feature. At the gym I like to stay to myself and be able to just hear my music without the surrounding noise. Great product IMO!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best invention

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods have become a necessity in my professional life and in my hobbies and exercise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect wireless headphones for Apple iPhone users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for wireless headphones and you use an apple iPhone these are a must have. Excellent sound quality for calls and music, good battery life, and ease of use. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Apple EarPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AirPods! Fit comfortably. Noise canceling. Bought for a great price on Black Friday, BestBuy had it for less on a deal of the day a couple of weeks later and refunded the difference to me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    Best headphones for iPhone users.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down. Best headphones for iPhone users. The active noise cancelation and transparency mode are great for every scenario. I fully recommend to anyone with an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing Apple AirPod Pro’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. Noise cancellation is just as good as my Bose headphones. Also use them as hearing aids. They amplify surrounding noises that help me hear better. Battery life is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpods pro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these airpods and so does my husband he actually swipped them to borrow for work and he now wants to keep them as his lol very comfortable in the ear, good sound!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Make the upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 1st gen ones and decided to finally upgrade! The noise cancelling alone and ease of connection is amazing! Plus they don’t fall out of my ear anymore! Been such a difference for me!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated the discomfort of ear devices and preferred to listen just to my laptop speakers, until I tried these. As anyone listening with good headphones or AirPods knows, this was a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound, Bad fit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and noise cancelling. Bad about falling out of my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    Enjoying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sons’ birthday and he is enjoying the AirPods Pro daily. He truly likes the active noise cancellation feature and the transparency mode, especially when he is exercising.

    I would recommend this to a friend