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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 15,376 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    One of the best Apple product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products from apple. Great comfort , noice cancelation feature. Connects with all apple products in use Mac, iPad and iPhone. Don't use any other headphones now.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re really awesome, sound is clear and the charging is super easy. A lot more comfy than the original AirPods, perfect if your ears hurt from the other model

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    Superb earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit snuggly with the right earbud tips. The sound is VERY clear. Also, they have a mode that allows outside sound to pass through while you have media playing. Nice if you have children.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. Sound is great great connection with apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Didn't Know what I was missing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound these airpods deliver is their best yet. The noise-cancellation and surround sound option are unmatched to anything I have used. Great battery life. Awesome idea for gifts.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Airpods!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the Airpods. I can tell the difference from old airpods and wow these sounds way better. Fits in my ears very well and feels comfortable. Overall, 5 stars product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best thing since sliced bread. I love them for work, for play, and for everything in between…they always connect right away, sound great, and are comfortable for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Wasn't sure about them... and I love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts, but... I love them. I use them for my ~2 hour, 6+ mile walks 3x/wk. I had previously been using a pair of Plantronics BackBeat Fit bluetooth headphones (connected to each other, no noise reduction). I was concerned about how the AirPods would fit - absolutely no problem (though i switched to one of the smaller tips in my left ear after several uses for a better fit). Getting used to spatial technology takes some time (not sure I'm there yet). I only use them to listen to NPR talk shows, and when the voice move left or right in my head any time I twist my head, it's a bit weird. Interaction w/ iPhone is seamless; charging is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good Stuff

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. The noise cancelling is good. Battery life is good. I have them in my ears for long periods of time for work. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Comfortable buds- great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These provide great sound, feel great, great ANC and SIRI. Works perfectly with all Apple products. Great price- Best Buy delivered within 24 hrs of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Authentic and beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I never liked the original air pods. They always fell off. I’m so glad Apple came out with these and that I waited to splurge on headphones. The sound is beautiful, the fit is perfect. I literally just got these out the box and I fell in love! I have always been an Apple product lover. Well worth the wait!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple Airpods Pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless earphone that can be charge wirelessly. Sturdy and stable while running or doing some workout. Great sound and easily connect to your apple eco system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They lasted me two years before the war tips gave out completely got my moneys worth out of them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Thumps way up for Air Pod Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound, much better than previous brand I had. Comfortable, customizable fit so there is no problem wearing them for extended periods of time. Very easy to sync with iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Mr Grassi

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality on these are amazing. Good fit too as wear them at the gym and do not come out. Noise cancelling system helps out when in noisy areas as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice with issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really nice. The sound quality is amazing. There are some concerns I have with it though. Getting the headphones out of the case is virtually impossible. I have to shake the earbuds out. Second thing I don’t like is that because it is white, it shows ear wax very nicely on the earphones. Third thing, getting them to fit just right in the ear is a pain in the neck. Now I have only had them for about a month and maybe there is a secret to all this. The sound out of the headphones are real nice. The ANC is perfect, does a great job in blocking any outside noises. They are nice headphones, I just have to get use to them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 4 out of 5 stars

    Cool stuffs to keep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool stuffs. The noise cancelation is awesome, specially in flights. However, I mostly like the transparent feature though. Can’t say anything about the battery life yet. I feel little ear pain if holding on longer than hours, which never happened with the default wired apple headphones. Overall I liked it!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Airpod Pros

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and sound! These are built to be a little smaller however, I do like that they come with the different size tips that allow to fit better in the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirpodPros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Airpods Pro sound the best out of all of the Airpods and have noise cancellation unlike all the others which is very useful. The only problem with the pros, and this may not be the case for everyone, but these had hurt after a while of wearing them. They can sort of make your ear sore and feel this weird pain. I couldn't feel it as much in the left ear as it was completely fine there but my right here had this pain whenever I would put the airpod in. Maybe it is the ear tip size as I used the smallest size. After a while you will get used to it and it'll either go away for lessen but at the start be ready as you might feel it too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My EarPods

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect Very good sound quality Good price

    I would recommend this to a friend