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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 15376 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, fit, battery life, price, ease of use, connectivity, and transparency mode of the AirPods Pro. They find the noise cancellation to be particularly impressive, blocking out all outside noise. Customers also appreciate the comfortable and secure fit, as well as the long battery life. The AirPods Pro are considered to be easy to use and connect to devices, and the transparency mode is a useful feature. However, some customers find the AirPods Pro to be expensive, and there are a few complaints about the ear tips, bass, volume control, and charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 15,376 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and i love these. Good quality and it got the softness for the ear. A lady at the store recommended them. Sweet choice. Not disappointed at all

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. The noise canceling feature is great. I like the different size ear plugs. Will be purchasing another pair for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are pretty good!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got these a while ago they are still holding up very strong i liked how they came with different earbuds aswell.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The PROS

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! I’ve enjoyed for work, gym and study.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good until my dog decided to eat my left air pod:)

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    mr jim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grand kid use them great sound cant keep them out of there ears really like the way fit in the ear and it comes with a charging case too what more could ask for

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yes they are worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Apple. Need I say more? What I like with AirPods is the seamless integration with IOS. It just works and works smoothly. I would like to additional color like black or tan so they aren’t so noticeable, but I wouldn’t let a color deter my buying decision. I will say I think there are better options for the price with other brands but the interface with your phone and watch (if you have one) is butter smooth. I have a hard time understanding those that wear these when they drive because the noise cancellation is good enough to drown out any siren one may hear as it comes up from behind.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love My AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were bought as a Christmas gift and they do not disappoint. The sound quality is awesome and they fit comfortably in the ear. I would definitely recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Definitely glad I purchased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first pair of air pods. I’m glad I decided to purchase a pair. These are worth the money. They have good sound, noise cancelling and the battery lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality I was skeptical at first how much better these would be from the originals because of the price, but the sound and confort are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    Next Big Thing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise cancelling and the amount of options and changes you can do with transparency mode overall this item is the new generation of earphones, I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best if using apple products but still great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, comfortable and great to pair with an iPhone or apple product. Using it else where does work but you'll get the best experience on apples ecosystem

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I tend to switch one headphone in and one headphone out at a time and I easily have music for the entire day. Easily. Quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love my AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently switched from Samsung to Apple and I LOVE my AirPods. They are comfortable, so easy to connect, great sound and no one complains when talking in the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I can't wear earbuds with gel tips, but these fit amazing and cause no issues for me, when paired with dolby atmos these things are fantastic for a basic earbud

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    My fiances Xmas gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and I am very excited about the possibility of getting a full year of working airpod.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. The AirPod pros are amazing. They are extremely comfortable and fit perfectly in my ear. They don’t hurt and I use them almost all day long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods. Hoy the to listen to music while working out. Love the sound. Connect with my phone automatically, clear sound when talking. Overall Best Buy ever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Loved them until i didnt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These really have the best noise canceling experience and the sound is amazing. Phone calls were crystal clear.My only problem is they don’t stay in my ears. I tried all the different sizes of silicone tips it came with and it just didn’t work for me. They would only stay in for a good 20 mins qnd then they would feel they would slowy start creeping out my ear. It was really annoying. I wish they had the old stems because i never had an issue with the first generation. Sadly i had to return these and went for the beats pro fit. The fit is insanely secure and almost same sound quality. I would say the noise cancellation is much better with the apple pros.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge quickly, connect easily. Could not be happier with my purchase. Work with both my iPhone and iPad. Bought second pair for my wife.

    I would recommend this to a friend